INTRODUCTION WHAT IS MARKETING ? Marketing is a process of bringing together businesses with the customers and involves numerous components . 3 important things include :- PRODUCT DEVELOPMENT PUBLIC RELATIONS ADVERTISING GLOBAL MARKETING AND ETHICS The Oxford University defines global marketing as marketing on a worldwide scale or taking commercial advantage of global operational differences, similarities and opportunities in order to meet global objectives..
Conti Ethics seems to have been lost in the global business world today .
Ethics varies from culture to culture
Ethics also deals with religious issues
Globalization & international marketing ethics are closely related to each other . Example :- TATA GROUP
Drawback Major ethical problems faced such as :-
Traditional small scale bribery
Large scale bribery
Gifts & Favours
Pricing Conti Products / Technology
Tax avoidance practices
Commission to channel members
Cultural Differences
Involvement in political affairs
Story of Primark How to solve global ethics problems ? GUIDELINES TO SOLVE GLOBAL ETHICAL PROBLEMS:- Do not direct intentional harms. Produce more good than harm for the host country Respect the rights of the employees Respect the local culture Mnc should pay the tax and cooperate with the government
ADVERTISING Introduction :- Advertising is the attempt to send information to people to convince them to spend their money with a certain company. The ads can attack any of the senses like, sight, hearing , smell or taste . example :- Popcorn Conti ...
Advertising is a big business. Billions of dollars are spent . Many industries exist due to large amount of capital spent in advertisement . The advertisement is done through :- T V Magazines Newspaper Ethics in Advertising Advertising Standard Council of India ASCI is a voluntary Self Regulation council in advertising ensuring the protection of interest of the consumers
Ad Agencies, Media (including Broadcasters and the Press). Its main objective is to promote responsible advertising thus enhancing the public's confidence in Advertising. Code of conduct By ASCI
CODE 1 :-
To ensure the truth fullness honesty of representation and claims made by advertising and to safe guard against misleading advertisement
Code of conduct By ASCI CODE 2:-
To ensure that advertisement are no offensive to generally accepted standard of public decency Advertisement should contain noting indecent vulgar or repulsive which is likely in the light of generally standard of decency and propriety to cause grave or white speared offence. Code of conduct By ASCI CODE 3 :- To safeguard against the indiscriminate use of advertising in situations or of the promotion of products which are regarded as hazardous or harmful to society or to individuals, particularly minors to a degree or of type which is unacceptable to society at large.
Code of conduct By ASCI CODE 4 :- To ensure that advertisement observe fairness in competition such that consumers need to be informed on choice in market-place and the canons of generally accepted competitive behavior in business are both served.
Success story of Tata Tetley
Tata Tetley tea acquires 24 % market share In united kingdom Tata Tetley tea is a famous brand all over the globe due to its ethical behavior , brand loyalty & customer service .
CONCLUSION
J R D Tata said :- Maintain the high ethical standards & expect the same of his employees . there is no shortcuts in life & the surest formula for success is HARDWORK & CONFIDENCE in your abilities ..