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Effective Social Communication

What is Social communication?


Social Communication : Way of sharing info or ideas between two or more individuals 2. Medium via which one can exchange ideas through social interaction.
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It is a way of perceiving , transmitting and understanding the impact of the information exchanged on the society.

Broadly speaking, social communication is the sending and receiving of messages through a combination of strategies, including: - Gestures - Eye contact - Facial expressions - Social and cultural norms - Speech patterns - Language

Types of Social communication


Social communication is of two types: Formal and Informal

Formal social communication is when an organization or a

firm organize to communicate their plans or ideas in a casual way. Here the subject is one and more people talk about same subject. Informal social communication basically takes place by means of social media but apart from that the face-to-face group meeting or get together is best and more effective than in social media.

Advantages of social communication


Facilitates open communication which allows

- Sharing of ones information and views.


- Enhanced information discovery and delivery. - Enjoying the conversation itself.

Problems
Even people with good communication skills can fail to communicate well in a social environment. Potential problems in their social communication include: Confusing diction or reasoning Giving too little or too much information Redundancy Speaking out of the box Talking too slowly

How to increase effectiveness


The best way to communicate in a social conversation is to

contribute one's opinions and experiences while simultaneously listening to the other's viewpoints. Nonverbal communication such as facial expressions and voice tone are also important when speaking. Such nonverbal communication is especially important when listening to another, as it demonstrates you are engaged in the conversation and care about what the speaker is saying.

Social communication Dos


Be Transparent 2. Be Responsible 3. Be Non-Partisan 4. Be Responsive 5. Be generous. Share. 6. Ask for opinions. 7. Listen, respond & follow back. 8. Friend/follow people on both sides of the aisle/issue. 9. Use photos and video to tell your story. 10. Ask for help if you need it.
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Social communication Donts


Forget that everything is public Argue Worry about responding to everybody

HISTORY OF SOCIAL COMMUNICATION


Human communication was revolutionized with Speech, approximately 100000 years ago Symbols, were developed about 30,000 years ago Writing, in the past few centuries

SYMBOLS

Various religious symbols

TYPES OF SYMBOLS
Cave paintings

Petroglyphs

Pictograms

Ideograms

WRITINGS

26th century BC Sumerian cuneiform script in Sumerian language, listing gifts to the high priestess of Adab on the occasion of her election. A Specimen of typeset fonts and languages, by William Caslon, letter founder; from the 1728 Cyclopaedia

Distance telecommunication
began thousands of years ago with the use of smoke

signals and drums in Africa, America and parts of Asia In the 1790s the first fixed semaphore systems emerged in Europe however it was not until the 1830s that electrical telecommunication systems started to appear.

Visual, auditory and ancillary methods (nonelectrical)


Prehistoric: Fires, Beacons, Smoke signals,

Communication drums, Horns 6th century BCE: Mail 5th century BCE: Pigeon post 4th century BCE: Hydraulic semaphores ca. 490 BCE: Heliographs (shield signals) 15th century CE: Maritime flag semaphores 1672: First experimental acoustic (mechanical) telephone 1790: Semaphore lines (optical telegraphs) 1867: Signal lamps 1877: Acoustic phonograph

Basic electrical signals


1838: Electrical telegraph

1858: First trans-Atlantic telegraph cable 1876: Telephone 1880: Telephony via lightbeam photophones

Advanced electrical and electronic signals


1893: Wireless telegraphy 1896: Radio 1914: First North American transcontinental telephone calling 1927: Television 1927: First commercial radio-telephone service, U.K.U.S. 1930: First experimental videophones 1934: First commercial radio-telephone service, U.S.Japan 1936: World's first public videophone network 1946: Limited capacity Mobile Telephone Service for automobiles 1956: Transatlantic telephone cable 1962: Commercial telecommunications satellite 1964: Fiber optical telecommunications 1965: First North American public videophone network 1969: Computer networking 1973: First modern-era mobile (cellular) phone 1979: INMARSAT ship-to-shore satellite communications 1981: First mobile (cellular) phone network 1982: SMTP email 1983: Internet 1998: Mobile satellite hand-held phones 2003: VoIP Internet Telephony 2007: iPhone (1st generation) and so on..

EVOLUTION OF COMMUNICATION

BRIEF HISTORY OF COMMUNICATION

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