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Web Services and SOA

Relevant to Insurance Domain

Saturday, March 29, 2014

Report and Presentation By :


Uday Vikas Gurrapadi (131520) Punit Joshi (131523) Sourabh Dubey (131514) Ashish Lunawat (131535) Adarsh Kothia (131530)
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Insurance Industry and Web Services


Insurance Industry is a data centric industry and thrives on new technologies and communication methodology. Web Services with Insurance data standards can bring new efficiencies and better experiences for parties involved.
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Insurance Industry and Web Services


Web Services, supported by XML intelligence behind the data, enables quicker and more accurate data flows. Ultimate goal is to foster system integration both internally and externally and improve efficiency and communication.
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Our reference
We took the references from the web services provided by ICICI Prudential Life Insurance Company Ltd. To its customers.

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Five Web Based Services


User Account Management and Information Portal. Information regarding the policies and generating quotes by the Insurers based on users data. Past Payment Information and Future Payment Notifications Management of portfolio. Generation of Receipts and other policy related data.
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User account managemnet and information portal


A Separate portal for policyholders. Includes the detailed information of policy, premium receipts, fund management options, and other relevant data. Users can club all their policy at one single window, and manage his portfolio.
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Checking the status of policy and info for new policy


Users can check the NAV value, Fund Allocation, Fund Returns. Can get the quotes for LI policies, Retirement Benefit policy, where company use the info present with it already, to generate the quotes.
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Payment History and Notifications


Users can check all past transactions. Future Payment Notifications. Options for notifications.

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Management of Portfolio
Option of managing the portfolio . Fund Allocations details and option to change fund alocations. Eg : Allocations to Debt fund or Equity funds.

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Receipt Generation
Generation of receipts of all transaction in pdf form. Generation of Policy portfolio statement. All other past data and options to get a copy of them.
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Other Web Services : policybazaar.com

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For the internal working for the insurance sector


Apart from providing ease of access for the policyholders, Web-Enabled services can be used by Insurance organisation for a variety of applications, internally for the organisation.

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Claim Settlement
The Insurance Server can be directly linked with the Partner Hospital server for a faster health claim settlement. Four Basic Tasks Performed :
Retrieves patient information Submits the insurance claim Processes the claim Displays the claim response

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Courtsey : IBM website (Link)

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Underwriting
Web Underwriting Service (WUN) a service offering of the Depository Trust Company (DTC). Create and complete an eligibility questionnaire by product type. After entry and validation, users may submit the eligibility questionnaire for acceptance by the depository. Attach offering documents. Receive automatic confirmation that the questionnaire was successfully submitted. WUN users can retrieve an existing or pending questionnaire. Provide Underwriters a Straight-through Processing.
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Link

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Benefits
High ROI along with agility. Flexibility and Scalability. Selective and incremental modernisation of infastructure. Re-usability of data.
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Challenges ahead
Limited web-enablement capabilities. Increased processing cost per policy. Limited scalability.

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THANK YOU !
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