Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Learning Objectives
You should learn to: Discuss managements relationship to other academic fields of study Explain the value of studying management history Identify some major pre-twentieth-century contributions to management Summarize the contributions of the scientific management advocates Describe the contributions of the general administrative theorists
Prentice Hall, 2002 2-2
Historical Background
Scientific Management
Quantitative Approach
Organizational Behavior
Early Advocates
Hawthorne Studies
Adam Smith
Industrial Revolution
Prentice Hall, 2002 2-5
Scientific Management
F.W. Taylor - Principles of Scientific Management
use of scientific methods to define the one best way for a job to be done perspective of improving the productivity and efficiency of manual workers applied the scientific method to shop floor jobs Frank and Lillian Gilbreth use of motion pictures to study hand-and-body movements microchronometer therbligs - classification system for 17 basic hand motions
Prentice Hall, 2002 2-7
2-8
2-10
2-11
2-12
2-15
Workforce Diversity
heterogeneous workforce in terms of gender, race, ethnicity, and age workforce is getting older Asians and Hispanics are an increasingly large percentage of workforce melting pot approach versus celebration of differences
Prentice Hall, 2002 2-17
E-Commerce
2-23
2-25