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Managing Innovation
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Overview
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Sharpen the saw- This powerful idea can really only be described by Covey's word-picture: Suppose you were to come upon someone in the woods working feverishly to saw down a tree. "What are you doing?" you ask. "Can't you see?" comes the impatient reply. "I'm sawing down this tree." "You look exhausted!" you exclaim. "How long have you been at it?" "Over five hours," he returns, "and I'm beat! This is hard work." "Well why don't you take a break for a few minutes and sharpen that saw?" you inquire. "I'm sure it would go a lot faster." "I don't have time to sharpen the saw," the man says emphatically. "I'm too busy sawing!
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Technology and innovation are seen as important source of competitive advantage for individual firms and stimuli to economic growth
industrial R&D expenditures have been steadily increasing during the past decades 3-15% of sales is invested in R&D in technology intensive sectors (in some sectors even more) technology-intensive industries account for a lions share of sales growth
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Innovation Dilemma
Most innovations fail. Companies that dont innovate die.
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OUTPUT Papers
Patents
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Technologies
Extrusion of thermoplastics
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Technology
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Infoware Technoware
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Tacitness
Basic research
Product commercialization
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Technical Performance
Invading Product
Established product
t1
t2 t 3
Accumulated Investment, Time
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Reduce numbers of parts per unit. Reduce assembly time. Closely coordinate R&D and production activities. Innovations create competitive advantage through gains in process efficiencies.
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Perform research
Contributing to identifying requirements for research, Undertaking surveys, Seeking new knowledge, Identify prospective commercial applications, and Identifying and communicating results of research
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Contributing to defining ultimate user needs, Preparing proposals for seeking resources for development, and Preparing cost estimates for development, design, production or construction, and operation
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Gathering information and making recommendations for determining product pricing, Making recommendations regarding distribution of product, and for promoting the product
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Contributing to economic evaluation of outcomes, Selecting likely mechanisms for market research, Preparing demonstration models for proving technical and commercial viability, and Developing pilot schemes
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Uncertainty
Quantum innovation Incremental innovation
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Economies of scale
Lower unit costs due to large scale production volumes. Cost reductions due to learning by doing. Systematic unit-cost reductions that are the result of accumulated output.
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Learning effects
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Reduced setup times Increased machine utilization Improved quality control Lower inventory levels
Low cost and product customization
Mass customization
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Marketing strategy:
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The Relationship between Average Unit Costs and Customer Defection Rates
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Achieving superior efficiency requires a company-wide commitment built through top management leadership in:
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Implementing TQM
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Build organizational commitment to quality Focus on the customer Find ways to measure quality Set goals and create incentives Solicit input from employees Identify defects and trace them to source Improve supplier relations Design for ease of manufacture Break down barriers between functions
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Question?
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