Balanced Score Card

IMPACT
CUSTOMERS
SUSTAINABILITY
PROCESSES
PEOPLE
IMPACT
AIESEC BALANCED SCORECARD
REPEATABILITY
AIESEC 2015
TMP
oGCDP
iGCDP
SCALABILITY
CONTRIBUTION
LEADERSHIP FOR A POSITIVE IMPACT IN SOCIETY
TLP
oGIP
iGIP
EXTERNAL MARKET
SUSTAINABILITY
MARKET
EXTERNAL PROMOTION
PUBLIC RELATIONS
MARKETING
CONTENT MARKETING
MANAGING PROGRAMMES
PROGRAMME EDUCATION PROGRAMME DEVELOPMENT
FINANCIAL SUSTAINABILITY
REVENUE GENERATION COST CONTROL
LONG TERM
TRANSITION
INTERNAL MARKET
INTERNAL PROMOTION INTEGRATED EXPERIENCES
SOCIAL MEDIA MANAGEMENT
PRODUCT POSITIONING
SALES MANAGEMENT
RESERVES & INVESTMENTS
RISK PLANNING
SUCCESSION PLANNING
MANAGING OPERATIONS
GOVERNANCE & ACCOUNTABILITY

QUALITY MANAGEMENT REPORTING LEGAL COMPLIANCE BOA, MODERATOR
PROCESSES
PLANNING & REVIEW

REWARDS & RECOGNITION TALENT APPRAISAL
PROCESS PLANS & SOPs
ORGANIZATION DESIGN
PLANNING & BUDGETING
RISK ASSESSMENT RESEARCH & SEGMENTATION
MANAGING MARKET
SUPPLY & DEMAND BRAND PERCEPTION
MANAGING INFO
INTERNAL COMM KNOWLEDGE MANAGEMENT
MANAGING RELATIONSHIPS
ALUMNI ACCOUNTS
EXECUTIVE BOARD
TEAM LEADERS & MIDDLE MANAGEMENT

TEAM LEADERS SELECTION TEAM LEADERS DEVELOPMENT
MEMBERSHIP
MEMBERSHIP STANDARDS CONFERENCES & INITIATIVES
PEOPLE
TEAM PLANNING
TEAM MEETINGS
TEAM LEADERS MEETING
RECRUITMENT & SELECTION

TALENT PLANNING TALENT MARKETING TALENT SELECTION TALENT INDUCTION TALENT GOAL SETTING
MANAGING TALENT
TALENT ALLOCATION TALENT EDUCATION
MOTIVATION
ORGANIZATION CULTURE TALENT MOTIVATION
PEOPLE
Balanced Scorecard

Talent Planning
Specific roles available, gap in talent needs, profiles of people to be recruited
Talent Promotion
Positioning of TMP/TLP in school, differences in membership offered in other organizations, communication/selling strategy
Talent Selection
Processes of selection, criteria for selection, retention rate
Talent Induction
Agenda for induction, retention rate to allocation
MANAGING TALENT
Talent Goal Setting
Role entry and exit, talent goals being tracked, how often does a member go through it, do all members go through it
Talent Allocation
Processes of allocation, department priorities, allocation being followed based on talent plan
Talent Education
How often does training happen, what are in the general learning plan, what are in the functional learning plans, methods and measurement
MOTIVATION
Organizational Culture
Current culture, ideal culture, school values, does it affect work (positively or negatively), culture change necessary
Talent Motivation
General motivation for joining, general motivation for working, general causes of attrition/fallout
EXECUTIVE BOARD
Team Planning
How often do the EB plan as a team, what is the process of planning, how often is it communicated
Team Meeting
How often do the EB meet as a team, what is the process of meeting, agenda setting and deliverables follow-up
MIDDLE MANAGEMENT
Team Leaders Selection
What is the selection process like, how often does the LC select team leaders, retention rate
Team Leaders Development

Is there a LEAD program for the team leaders, how often are they trained outside of function, how often are they trained in their function
Team Leaders Meeting

How often do the TLs meet, what is the process of meeting, agenda setting and deliverables follow-up
MEMBERSHIP
Membership Standards
Do you have membership standards, is it met and how often is it tracked, rationale behind membership standards
Conferences & Initiatives

Are there local conferences for the LC, what initiatives are in the LC (team building, sports fest, membership ball, etc.)
IMPACT
REPEATABILITY
AIESEC 2015
TMP
oGCDP
iGCDP
SCALABILITY
CONTRIBUTION
TLP
oGIP
iGIP
EXTERNAL MARKET
SUSTAINABILITY
MARKET
EXTERNAL PROMOTION
PUBLIC RELATIONS
MARKETING
CONTENT MARKETING
MANAGING PROGRAMMES
LONG TERM
TRANSITION
INTERNAL MARKET
PRODUCT POSITIONING
SALES MANAGEMENT
RISK PLANNING
SUCCESSION PLANNING
MANAGING OPERATIONS

PROCESSES
PLANNING & REVIEW

ORGANIZATION DESIGN
MANAGING MARKET
MANAGING INFO
ALUMNI ACCOUNTS
EXECUTIVE BOARD

MEMBERSHIP
PEOPLE
TEAM PLANNING
TEAM MEETINGS

MANAGING TALENT
MOTIVATION
PROCESSES
Balanced Scorecard
PLANNING AND REVIEW

Planning and Budgeting
What is the framework used for planning, how often do the LC do replanning & budget checks, what is the method used for re-planning
Risk Assessment
Is risk assessment conducted during planning, what framework is being used, are the assessments turned into risk plans
Rewards and Recognition

Is there an existing R&R system, what is the model/framework for R&R being used
Talent Appraisal
Is there an existing appraisal system, what is the model/framework for appraisal being used
MANAGING MARKET
Research and Segmentation
What are the processes and methodology used for research, do all departments/programmes require research and segmentation
Supply and Demand

Are you using DAAL and AFT, are the programmes you are running now a fit based on your current market, how do you forecast all of your goals
Brand Perception
How do you do brand audits (methodology/framework), how often do you conduct them
MANAGING INFORMATION
Internal Communications
What is the internal communication flow, does every member have access to myaiesec.net, what methods are used to check effectiveness of internal communication lines
Knowledge Management
What media do the LC use for knowledge management, how accessible and how often do the members use it
Alumni
What activities do you have planned out for the alumni, what is the method of tracking for the alumni, what is the engagement plan and timeline
Accounts
Is there an existing CRM or accounts management system, what are the processes for conducting CRM and managing accounts, how often do you evaluate the effectiveness of this process
MANAGING OPERATIONS
Process Plans and SOPs
Do you have process plans in place for operations/departments, how is this communicated to the members and leaders
Organization Design
Is there an organization design in the LC, what are the key synergies being reinforced in the LC, what processes are shared by depts
Quality Management
Is there an existing quality management system in place, how often do you do live feedback and firefighting, what are the processes

Reporting
How often is reporting being done internally and externally, what things are being reported, who gets to hear about the report
Legal Compliance
What are the OSA processes or requirements to be complied, what is the current standing of the organization to OSA
BOA, Moderator
What role do they play in the organization
IMPACT
REPEATABILITY
AIESEC 2015
TMP
oGCDP
iGCDP
SCALABILITY
CONTRIBUTION
TLP
oGIP
iGIP
EXTERNAL MARKET
SUSTAINABILITY
MARKET
EXTERNAL PROMOTION
PUBLIC RELATIONS
MARKETING
CONTENT MARKETING
MANAGING PROGRAMMES
LONG TERM
TRANSITION
INTERNAL MARKET
PRODUCT POSITIONING
SALES MANAGEMENT
RISK PLANNING
SUCCESSION PLANNING
MANAGING OPERATIONS

PROCESSES
PLANNING & REVIEW

ORGANIZATION DESIGN
MANAGING MARKET
MANAGING INFO
ALUMNI ACCOUNTS
EXECUTIVE BOARD

MEMBERSHIP
PEOPLE
TEAM PLANNING
TEAM MEETINGS

MANAGING TALENT
MOTIVATION
MARKET
Balanced Scorecard
EXTERNAL MARKET
External Promotion
What general activities or events do you have to promote the LC and the programmes
Public Relations
What type of partnerships are formed or targeted by the LC to boost performance
INTERNAL MARKET
Internal Promotion
What general activities or events do you have to promote opportunities within the LC
Integrated Experiences
How often is exchange promoted within the LC
MARKETING
Content Marketing
Are there efforts in getting features and articles about the LC, how often does the LC document activities that can be marketed
Social Media Management

Is the LC present in social media (FB, twitter, blog, website, etc.), what are things being featured in this media channel
MANAGING PROGRAMMES
Programme Education
Are there efforts in the LC to educate members on all programmes, how deep is the understanding of members and leaders
Programme Development
Are there efforts in the LC to develop programmes based on feedback, what is the method for doing programme development
Product Positioning
How are the programmes positioned in the market, are the programmes accredited
Sales Management
Is there an LC sales force for GIP/BD/ER, do the members help in selling OGX products, do people use personal contacts/networks
IMPACT
REPEATABILITY
AIESEC 2015
TMP
oGCDP
iGCDP
SCALABILITY
CONTRIBUTION
TLP
oGIP
iGIP
EXTERNAL MARKET
SUSTAINABILITY
MARKET
EXTERNAL PROMOTION
PUBLIC RELATIONS
MARKETING
CONTENT MARKETING
MANAGING PROGRAMMES
LONG TERM
TRANSITION
INTERNAL MARKET
PRODUCT POSITIONING
SALES MANAGEMENT
RISK PLANNING
SUCCESSION PLANNING
MANAGING OPERATIONS

PROCESSES
PLANNING & REVIEW

ORGANIZATION DESIGN
MANAGING MARKET
MANAGING INFO
ALUMNI ACCOUNTS
EXECUTIVE BOARD

MEMBERSHIP
PEOPLE
TEAM PLANNING
TEAM MEETINGS

MANAGING TALENT
MOTIVATION
SUSTAINABILITY
Balanced Scorecard
FINANCIAL SUSTAINABLITY
Revenue Generation
What are the major revenue streams, are there peaks in generating revenue for the LC
Cost Control
What are the major cost centers, are there peaks in incurring costs for the LC
Reserves and Investments

Is there an investment plan in the LC, what do the LC consider as investments, is there a goal for reserves
Risk Planning
Is there a risk plan based on the risk assessment, what are included in the risk plan
LONG TERM THINKING

Transition
Is there a mindset of transitioning information, does role transition occur on a team leader and executive board level, is there a long term plan being followed
Succession Planning
Is there an active succession planning, how and how often do you deal with resignations on a team leader and executive board level
IMPACT
REPEATABILITY
AIESEC 2015
TMP
oGCDP
iGCDP
SCALABILITY
CONTRIBUTION
TLP
oGIP
iGIP
EXTERNAL MARKET
SUSTAINABILITY
MARKET
EXTERNAL PROMOTION
PUBLIC RELATIONS
MARKETING
CONTENT MARKETING
MANAGING PROGRAMMES
LONG TERM
TRANSITION
INTERNAL MARKET
PRODUCT POSITIONING
SALES MANAGEMENT
RISK PLANNING
SUCCESSION PLANNING
MANAGING OPERATIONS

PROCESSES
PLANNING & REVIEW

ORGANIZATION DESIGN
MANAGING MARKET
MANAGING INFO
ALUMNI ACCOUNTS
EXECUTIVE BOARD

MEMBERSHIP
PEOPLE
TEAM PLANNING
TEAM MEETINGS

MANAGING TALENT
MOTIVATION

Balanced Score Card

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Balanced Score Card

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IMPACT

AIESEC BALANCED SCORECARD

LEADERSHIP FOR A POSITIVE IMPACT IN SOCIETY

SOCIAL MEDIA MANAGEMENT

RESERVES & INVESTMENTS

GOVERNANCE & ACCOUNTABILITY

PLANNING & REVIEW

PROCESS PLANS & SOPs

PLANNING & BUDGETING

RISK ASSESSMENT RESEARCH & SEGMENTATION

TEAM LEADERS & MIDDLE MANAGEMENT

TEAM LEADERS MEETING

RECRUITMENT & SELECTION

RECRUITMENT & SELECTION

Team Leaders Development

Team Leaders Meeting

Conferences & Initiatives

AIESEC BALANCED SCORECARD

LEADERSHIP FOR A POSITIVE IMPACT IN SOCIETY

SOCIAL MEDIA MANAGEMENT

RESERVES & INVESTMENTS

GOVERNANCE & ACCOUNTABILITY

PLANNING & REVIEW

PROCESS PLANS & SOPs

PLANNING & BUDGETING

RISK ASSESSMENT RESEARCH & SEGMENTATION

TEAM LEADERS & MIDDLE MANAGEMENT

TEAM LEADERS MEETING

RECRUITMENT & SELECTION

PLANNING AND REVIEW

Rewards and Recognition

Supply and Demand

GOVERNANCE & ACCOUNTABILITY

AIESEC BALANCED SCORECARD

LEADERSHIP FOR A POSITIVE IMPACT IN SOCIETY

SOCIAL MEDIA MANAGEMENT

RESERVES & INVESTMENTS

GOVERNANCE & ACCOUNTABILITY

PLANNING & REVIEW

PROCESS PLANS & SOPs

PLANNING & BUDGETING

RISK ASSESSMENT RESEARCH & SEGMENTATION

TEAM LEADERS & MIDDLE MANAGEMENT

TEAM LEADERS MEETING

RECRUITMENT & SELECTION

Social Media Management

AIESEC BALANCED SCORECARD

LEADERSHIP FOR A POSITIVE IMPACT IN SOCIETY

SOCIAL MEDIA MANAGEMENT

RESERVES & INVESTMENTS

GOVERNANCE & ACCOUNTABILITY

PLANNING & REVIEW

PROCESS PLANS & SOPs

PLANNING & BUDGETING

RISK ASSESSMENT RESEARCH & SEGMENTATION

TEAM LEADERS & MIDDLE MANAGEMENT

TEAM LEADERS MEETING

RECRUITMENT & SELECTION

Reserves and Investments

LONG TERM THINKING

AIESEC BALANCED SCORECARD

LEADERSHIP FOR A POSITIVE IMPACT IN SOCIETY

SOCIAL MEDIA MANAGEMENT

RESERVES & INVESTMENTS