Body Language Non Verbal Communication

What is non verbal communication

Non verbal communication refers to the type of communication that does not include words. It is more true than words but can be different according to situations and cultures.

Components of Non- Verbal Communication

Clothes and accessories Gestures Posture Facial expressions Space or proxemics Time Silence Colours Tone

Kinesics

Paralinguistics

Facial Expressions
Eye Contact Smile Eye brows Nose

Space or proxemics
Intimate Personal 18 inches to 4 feet Social 4 to 12 feet Public 12 feet to as far as we can hear.

Train yourself
Intensify Deintensify Neutralize Masking

IMPORTANCE OF NON-VERBAL COMMUNICATION

Communication researcher Mehrabian found that only 7% of a messages effect are carried by words ; listeners receive the other 93% through non -verbal means. Birdwhistell suggested that spoken words account for not more than 30-35% of all our social interactions. Over 65 percent ofthe social meaning of the messages we send to others are communicated non-verbally.

Types of Body Language postures

OPEN / CLOSED - People with arms folded and legs crossed and bodies turned away are signaling that they are rejecting messages. People showing open hands, fully facing you and both feet planted on the ground are accepting them. FORWARD/ BACK - When people are leaning forward and pointing towards you they are actively accepting or rejecting the message. When they are leaning back, looking up at the ceiling, doodling on a pad, cleaning their glasses they are either passively absorbing or ignoring it

The Face
The face is an important source of information. Since the face cannot be easily hidden, it is an important source of nonverbal information and communicates a variety of emotions. In addition, eye contact, pupil size, and the smile provide additional cues to informed observers.

Facial Expression(s)

Forehead - Wrinkles - Anger Eyebrows - Outer edges up - Anger Nose Upward - Contempt

Eyes

Centered Gazing Up Gazing Down Gaze on the Side Wandering

Focused Thinking Shame Guilty Disinterested

Lips

Parted
Together Wide Open

Relaxed, Happy
Possibly Concerned Very Happy / Very Angry

Arms
Arms Crossed
Open

Angry, Disapproving
Honest, Accepting

Hands

On Top of the Head Scratching Head Rubbing Eyes Rubbing Chin

Amazement Puzzled, Confused Tired Thinking, Timid, Shy

Fingers

Fingers Interlocked Pointing at you OK Signal V Sign

Tense Angry Fine Peace