Unique Roles for Pharmacy Technicians / Assistants

Krista Logan
March 2013

Background
Graduate of Humber College Pharmacy Assistant Program (1983) Regulated Pharmacy Technician (09/2012) Certified Pharmacy Technician:
Ontario College of Pharmacists (OCP) (now replaced with Regulation) U.S. Pharmacy Technician Certification Board (PTCB)

LEAN Healthcare Certificate - University of Michigan

Teaching & Training Adults Program Certificate Durham

College

In Progress: Professional Certificate in Leadership

Western University

C u r r e n t E m p l o ye r
Medbuy Corporation
www.medbuy.ca

London, ON

Medbuy
Canadian Healthcare Group Purchasing Organization (GPO)
Healthcare GPO is an entity that leverages the collective purchasing power of a group of organizations to obtain high quality medical/surgical supplies, pharmaceuticals and services at the best possible value

Medbuy is wholly owned by our membership

Over 60 healthcare organizations, representing hundreds of individual facilities Comprised of publically funded & accountable and not-for-profit organizations that provide healthcare services across Ontario, New Brunswick and Prince Edward Island Board of Directors

Medbuy
Core Business In partnership with our Members:
Source products +/or services Engage sourcing + clinical experts to establish precise product specifications Manage the competitive bidding process Develop + manage contracts with suppliers of medical/surgical products/services + pharmaceuticals

Comply with Canadian Law of Competitive Processes and Contract Law

OntarioBuys http://www.fin.gov.on.ca/en/ontariobuys/ Broader Public Sector (BPS) Procurement Directive http://www.fin.gov.on.ca/en/bpssupplychain/documents/bps_procurement_directive .html Agreement on Internal Trade (AIT) http://www.ic.gc.ca/eic/site/ait-aci.nsf/eng/Home

Medbuy Service Areas Core Service Areas

Additional Services

Medbuy Committees

Six (6) standing Operating Committees

Representatives from Member organizations

Strategic Sourcing Advisory Committee

Representatives from standing Operating Committees

Ad hoc
Clinical/subject matter expertise related to a specific Sourcing Initiative in Medical/Surgical program

Strategic Sourcing Programs

Pharmacy and Medical/Surgical Programs

Programs are Committee based

Pharmacy Committee
Comprised of Directors/Managers of Pharmacy

Buyers Committee
Sub-committee of Pharmacy Committee Comprised of Inventory Technicians/Assistants/Purchasing Technicians, etc.

Oncology Sub-committee
Sub-committee of Pharmacy Committee Comprised Pharmacy Oncology experts from Members

Pharmacy Program Structure

Pharmacy Executive Committee

Pharmacy Professional Sub-committee

Buyers Committee

Pharmacy Committee
Pharmacy Strategy Subcommittee Medbuy Pharmacy Program Staff

Oncology Subcommittee

Role Coordinator, Strategic Sourcing Pharmacy & Process Improvement

Pharmacy Program

Two components to the role

Duties of Coordinator, Strategic Sourcing (CSS) plus additional responsibilities
Coordinator, Strategic Sourcing Pharmacy & Process Improvement

Strategic Sourcing

Committee

Responsibilities

Development, implementation, and maintenance of Contracts

Request for Information and Request for Proposals processes Contract creation and maintenance Documentation distribution to applicable parties: Members and Suppliers Supplier relationships First Line management of inquires

Strategic Sourcing

Responsibilities
Development and support effective committee operations
Member service Member relationships Committee meeting planning/organizing Meeting Agendas/Minutes Maintenance of documents /presentations / portfolio website content First Line management of inquires

Committee

Additional Responsibilities
Pharmacy Program Lead of Pharmacy Buyers Committee Orientation
Coordinator, Strategic Sourcing Pharmacy & Process Improvement Responsibilities

New Buyers Committee Members New Coordinator Strategic Sourcing staff

Potential Members
Part of cost comparison basket review

New Member Conversions

Team for orientation, conversion planning and implementation of new members

Additional Responsibilities
Corporate
NAV Super User (Strategic Sourcing components, Issue Management, etc.) Biddingo Super User templates - creation/maintenance Process improvement related to CSS processes involvement in development / documentation / implementation Strategic Sourcing CSS process related Policy & Procedure development / maintenance CSS Standardization Meetings (Co-lead meetings, Agenda development, Minute review, completion assigned Actions) LEAN champion

Coordinator, Strategic Sourcing Pharmacy & Process Improvement Responsibilities

Requirement/Preferences

Pharmacy Program Pharmacy Assistant/Technician required

5 years experience or graduate recognized program

Assets
Regulation Contracting/Purchasing experience Hospital organization culture Microsoft Office Suite experience

Qualities and Skill Sets

Computer - Word, Excel, PowerPoint Project Management Time Management Communication Investigate/Research Interpersonal in/external Detail Orientated Flexible multi / shift Adaptable team/ committee/ independent

Skills

Qualities

Positioning

Involvement
Workplace
Projects computer implementation, scheduling, meeting minutes, accreditation committee Learn about the supply chain functions from internal Staff ask questions, get involved where possible

Lambton College PAC / Canadian Association of Pharmacy Technicians / OCP Certification Question Writers Group /Advisory Groups/Articles
Committee structure and operations Meeting/seminar planning Agenda/Minute experience Computer skills MS Word, Excel, PowerPoint Communication skills teleconference, email, newsletters, letters

Positioning

Life Long Learning

Conferences/Seminars
Pharmacy Related: TIA, CAPT, ASHP, Listowel Contracting Related: Contract Law LEAN Healthcare Certificate, University of Michigan Time Management workshops/books Supply Chain Management or Purchasing courses Teacher & Trainer of Adults Certificate Transferable skills applied to current role orientation and training In Progress: Professional Certificate in Leadership Courses Purchasing Management Association of Canada (PMAC) Pharmacy Technician Regulation

Courses

E m p l o ym e n t S o u r c e s

Networking contacts On-line employment sites e.g. Workopolis Visit Healthcare Group Purchasing Organization websites
- Medbuy www.medbuy.ca - Healthpro www.healthprocanada.com

Contact klogan@medbuy.ca

Questions

Future