Roll Calls

Series 2
Be Cool
Be Safe and Clean

1
 Be Safe & Clean

• Observe personal hygiene & clinical safety

standards at all time

• Identify and inform potential safety hazard

using CUS
 How Cool Are We?

What do you know of safety & hygiene standards?

Quiz 1: Quiz 6 (Inpatient):
________ refer to practices associated with ensuring good health and “Nursing staff left the maid to do the Ryle's tube feeding for the
cleanliness patient” What is the implication for this act?

Quiz 2: Quiz 6 (AHS):

Provide 5 good hygiene practices “Patient was prescribed with malaria pills that was near to expiry
Note : date.” What is the implication for this act?
Correct answers given exceeding 1 min will be penalized by reduction of 5 points

Quiz 3: Quiz 6 (MEC) :

Where can you find Clinical Safety related information? “Eye drop not applied on time for patient”
Name 1 example each from electronic sources and non-electronic sources What is the implication for this act?
Note :
Correct answers given exceeding 1 min will be penalized by reduction of 5 points

Quiz 4: Quiz 7:
Essentially keeping a good standard of hygiene helps to prevent the Name 3 (clinical) safety violations at your work area which would
development & spread of __________, _________and ___________. jeopardize patient care

Quiz 5: Quiz 8:
“Maintaining personal hygiene is necessary for many reasons; these can Propose solutions to any one of the (clinical) safety violations to
be p_________, s_________, for h________, p__________ or simply as prevent the reoccurrence ( reference to Quiz 7 )
a way of life.”

Quiz 6 (CSS) :
“Patient is asked to proceed with running on treadmill with aching knees”
What is the implication for this act?
 S3 Notes

Suggested Answers for Quiz 1 to 10

Quiz 1: Hygiene
Quiz 2: Practise 7-step hand washing before meal, after restroom use, before & after preparing food & before handling patients.
•At least once daily on shower, face wash, hair wash & brushing teeth, Frequent nails trimming, Regular change of clothes & uniform,
Masked if unwell
Quiz 3: Electronic sources :
1.e-QMS (Quality Manual, Procedure & Work Instructions) at Lotus notes
2.Intranet (Patient Safety Website, Infection Control,Hand Hygiene & Clinical guidelines)
Non-electronic source:
•Clinical safety related training
•Staff communication session (Townhall, manager forum)
•Feedback & Survey (Internal & external sources)
Quiz 4: infections, illnesses, bad odor
Quiz 5: a) personal b) social c) health reasons d) psychological
Quiz 6: Answers based on practices by the different disciplines.
Quiz 7: Answers specific to your departments.
Quiz 8: Answers specific to your departments.
 CUS – A Cool Tool

Use CUS to support peers

 S4 Notes
CUS – A Cool Tool

1.Use CUS as a communication tool for staff to alert violation of safety and hygiene standards.

2.Use :
When voicing out your concern, state: “I am concerned …”
Continue by emphasizing importance of the issue: “I am uncomfortable that you are wearing your lab coat out
again…”
State the safety issue at risk: “This compromises infection control, it’s a safety issue.”

1.Demonstrate application of CUS using violations you have spotted recently.

2.Tips when using CUS:

•Be Specific: Get to the relevant point quickly.

•Focus on behavior, not on the person’s quality: Quote actual behavior that the person had committed and not attack
his character/personality.

•Maintain appropriate tone: Avoid harsh, angry or mono tone but do be firm, to stress importance.

•Right timing: As soon as possible as memory is still fresh but avoid in front of crowd to prevent embarrassment to the
person