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ORGANISASI PEMBAGIAN PERAN DAN TANGGUNG JAWAB PERAN PMO MANFAAT JENIS PMO DAN BEBERAPA ALTERNATIF WEWENANG PROGRAM MANAGEMENT OFFICE
Program Manager
Structure
Director, PMO Project Managers
PM Project Team 1
Assigned Staff
Quality Analyst
PM Project Team 2
Assigned Staff
A single delegation
Agreed and audited scope, timing, budget, documents
Delegator
Project register
up to date point of reference program and project reporting maintaining appropriate processes and procedures ownership & Support of the methodology the right people doing the right work and keeping them closed Lessons learned the process for program & project selection Education and training Appropriate levels for the project and programme management community
Project closure
Portfolio Management
Program Office
Knowledge
Management
Portfolio
Management
Management Information
Exception
Management
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Types of PMO
a continuum of types the process PM PMO continuum 1. Base on Competency 2. Base on Focus 3. Base on Authority 4. Base on Control Objective
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Types of PMO
1. Based on Competency
project office delivers projects basic PMO provides repeatable PM methodology standard PMO establish capability and support infrastructure advanced PMO applies PM capability to achieve business objectives centre of excellence manages continuous improvement to achieve strategic business goals
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Types of PMO
2. Based on Focus
tactical planning, scheduling, tracking and efficiency across multiple projects cross functional coordination and risk reduction for cross functional projects strategic ensure project business case is aligned with strategy enterprise for large project driven enterprises with a focus on ROI
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Types of PMO
3. Based on Authority
consultancy
resource to project managers no authority over PMs or projects provides PM services to other groups PM reports to PMO matrix organization
centralized
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Types of PMO
Processes Guidance
Process Control
Resource Control
Project Control
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Types of PMO
Process Guidance
Project Management Support Office consulting focus 2-3 people, formal office no direct reporting by PMs relationships essential PMs and managers deliver
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Types of PMO
Process Guidance
governance
may recommend governance practices may support governance body does not make decisions on project selection
hard to prove - no control of practice no control of project selection seen as a project to define practice but no continuing commitment individual personalities can be blockers
major risks
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Types of PMO
Process Control
Project Management Office control focus 2-3 people, formal office supported by senior management PMs report to PMO in matrix deliver
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Types of PMO
Process Control
governance
proof of benefits
major risk
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Types of PMO
Resource Control
Project Management Office formal office with >3 PMs and project staff PMs report to head of PMO PMO responsible for:
training standard tools and templates conduct project and product evaluation continuous improvement delivering solutions
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Types of PMO
Resource Control
governance
proof of benefits
major risk
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Types of PMO
Project Control
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Types of PMO
Project Control
PMO involved in strategic plan and delivers projects to achieve that plan governance
controls governance practices makes decisions on project selection does or participates in strategic planning full control practices full control over project selection strength of strategic planning will control success
proof of benefits
risks
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Types of PMO
Processes Guidance
research best practices no control expertise persuasion some input on governance
Process Control
research best practices formal control of process some input on governance matrix
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Types of PMO
highly repeatable work cost stream resources geared to production usually minimize process time produces inventory / serves many customers revenue centre or cost centre manage for efficiency runs as a steady state
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unique work one-time cost resources as needed for project schedule and cost optimized single product / service single customer cost centre only manage scope/time/resources creates change
Types of PMO
repeat similar(?) projects cost stream resource for number of projects usually minimize project time produces multiple products / serves many customers usually cost centre only manage for efficiency manages change
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unique work one-time cost resources as needed for project schedule and cost optimized single product / service single customer cost centre only manage scope/time/resources creates change
PM vs Program Management
Types of PMO
The PM triangle .
Time
Strategy Quality
Scope
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Types of PMO
PM vs PMO Responsibilities
Project Manager understand strategy deliver outcome/product prepare business case prepare charter manage scope, time and resources report progress select team identify / manage risks celebrate success apply learnings / best practice PMO / governing body strategic alignment define outcome/deliverable approve business case approve charter approve changes to scope, time, resources monitor progress select project manager approve risk plan celebrate success evaluate projects / define best practice
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Types of PMO
a continuum of types one is right for you all PMOs are about the process of project management make your PMO responsible for strategic alignment get a PMO that helps your PMs
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objectives: build a culture of project management bring projects to completion deliver on a tight budget align with strategy therefore need to be able to: demonstrate the drive for change be able to achieve and sustain a new way of business select projects for strategic alignment achieve efficiency and continuously improve selected a Resource Control model
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