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PROGRAM MANAGEMENT OFFICE

DISAMPAIKAN OLEH: Dr.Ir.Hari G Soeparto MT, MPU

PROGRAM MANAGEMENT OFFICE


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ORGANISASI PEMBAGIAN PERAN DAN TANGGUNG JAWAB PERAN PMO MANFAAT JENIS PMO DAN BEBERAPA ALTERNATIF WEWENANG PROGRAM MANAGEMENT OFFICE

Roles and Responsibilities

Direct Update Model


Project Managers

Program Manager

Team Leaders Team Members


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Structure
Director, PMO Project Managers
PM Project Team 1

Project Resources Technical Lead Business Analyst

Assigned Staff

Contract Proj Staff

Quality Analyst

PM Project Team 2

Assigned Staff

Contract Proj Staff

A single delegation
Agreed and audited scope, timing, budget, documents

Delegator

Automatic updates of latest plans Delegatee


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Program Office Roles


Project register

up to date point of reference program and project reporting maintaining appropriate processes and procedures ownership & Support of the methodology the right people doing the right work and keeping them closed Lessons learned the process for program & project selection Education and training Appropriate levels for the project and programme management community

Visibility Methodology & governance

Resource allocation and prioritisation


Project closure

Portfolio Management

Benefits of a Program Office

Very rapid progress Quick wins Reduced risk

Short term Long term

Best practice input Visibility Consistency

Program Office
Knowledge
Management

Portfolio
Management

Management Information

Program Delivery & Control

Exception
Management

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Types of PMO

a continuum of types the process PM PMO continuum 1. Base on Competency 2. Base on Focus 3. Base on Authority 4. Base on Control Objective

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Types of PMO

1. Based on Competency

project office delivers projects basic PMO provides repeatable PM methodology standard PMO establish capability and support infrastructure advanced PMO applies PM capability to achieve business objectives centre of excellence manages continuous improvement to achieve strategic business goals

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Gerard Hill, The Complete Project Management Office Handbook, 2004

Types of PMO

2. Based on Focus

tactical planning, scheduling, tracking and efficiency across multiple projects cross functional coordination and risk reduction for cross functional projects strategic ensure project business case is aligned with strategy enterprise for large project driven enterprises with a focus on ROI

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David Tilk, Price Waters Coopers, 2005

Types of PMO

3. Based on Authority

consultancy

resource to project managers no authority over PMs or projects provides PM services to other groups PM reports to PMO matrix organization

centralized

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Megan Santosus, CIO Magazine, 2005

Types of PMO

4. Based on Control Objectives

Processes Guidance

Process Control

Resource Control

Project Control

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Types of PMO

Process Guidance

Project Management Support Office consulting focus 2-3 people, formal office no direct reporting by PMs relationships essential PMs and managers deliver

training flexible tools and templates consulting facilitate evaluation

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Types of PMO

Process Guidance

governance

may recommend governance practices may support governance body does not make decisions on project selection
hard to prove - no control of practice no control of project selection seen as a project to define practice but no continuing commitment individual personalities can be blockers

proof of PMO benefits


major risks

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Types of PMO

Process Control

Project Management Office control focus 2-3 people, formal office supported by senior management PMs report to PMO in matrix deliver

training standard tools and templates conduct evaluation

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Types of PMO

Process Control

governance

same as process guidance model


partial control practices (matrix) no control of project selection managing the matrix can be a challenge

proof of benefits

major risk

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Types of PMO

Resource Control

Project Management Office formal office with >3 PMs and project staff PMs report to head of PMO PMO responsible for:

training standard tools and templates conduct project and product evaluation continuous improvement delivering solutions

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Types of PMO

Resource Control

governance

may participate in decisions on project selection may participate in strategic planning


full control practices no control of project selection managing expectations

proof of benefits

major risk

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Types of PMO

Project Control

Program Management Office formal office


same as resource control model adds planning staff

head of PMO is senior management PMO responsibilities:

same as resource control model

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Types of PMO

Project Control

PMO involved in strategic plan and delivers projects to achieve that plan governance

controls governance practices makes decisions on project selection does or participates in strategic planning full control practices full control over project selection strength of strategic planning will control success

proof of benefits

risks

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Types of PMO

Based on Control Objectives Summary

Processes Guidance
research best practices no control expertise persuasion some input on governance

Process Control
research best practices formal control of process some input on governance matrix

Resource Control Project Control


research best practices formal control of process + staff funding pool some input on governance input on strategy research best practices formal control of process + staff funding pool select and monitor projects shape strategy

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Types of PMO

The Process Project Continuum


Process Project

highly repeatable work cost stream resources geared to production usually minimize process time produces inventory / serves many customers revenue centre or cost centre manage for efficiency runs as a steady state
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unique work one-time cost resources as needed for project schedule and cost optimized single product / service single customer cost centre only manage scope/time/resources creates change

Types of PMO

The PMO - PM Continuum


PMO (resource control) Project

repeat similar(?) projects cost stream resource for number of projects usually minimize project time produces multiple products / serves many customers usually cost centre only manage for efficiency manages change
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unique work one-time cost resources as needed for project schedule and cost optimized single product / service single customer cost centre only manage scope/time/resources creates change

PM vs Program Management

the PM triangle PM vs PMO responsibilities

Types of PMO

The PM triangle .
Time
Strategy Quality

Scope

Resources ($, people)

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Types of PMO

PM vs PMO Responsibilities
Project Manager understand strategy deliver outcome/product prepare business case prepare charter manage scope, time and resources report progress select team identify / manage risks celebrate success apply learnings / best practice PMO / governing body strategic alignment define outcome/deliverable approve business case approve charter approve changes to scope, time, resources monitor progress select project manager approve risk plan celebrate success evaluate projects / define best practice

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Types of PMO

So what type is right?


a continuum of types one is right for you all PMOs are about the process of project management make your PMO responsible for strategic alignment get a PMO that helps your PMs

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Selecting the Type

objectives: build a culture of project management bring projects to completion deliver on a tight budget align with strategy therefore need to be able to: demonstrate the drive for change be able to achieve and sustain a new way of business select projects for strategic alignment achieve efficiency and continuously improve selected a Resource Control model

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