Chapter 13

Teams and Team Building

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

13-1

ORGANIZATIONAL CONTEXT FOR TEAMS

Classical Concepts
Division of work

Delegation

Managers as Linking Pins

Linking pin

Contingency Organizational Design

Mechanistic and Organic Forms
Mechanistic organizations Organic organizations
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

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ORGANIZATIONAL CONTEXT FOR TEAMS

Matrix Organization
Project Manager
Boundary roles

Effects of Matrix Organization Contingency Factors

Cross-Functional Teams
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

13-3

TEAMWORK

Task team Teamwork

Life Cycle of a Team

Stages of team development
- Forming - Storming

- Norming
- Performing - Adjourning
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

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TEAMWORK

Ingredients of Effective Teams

Supportive Environment

Skills and Role Clarity

Superordinate Goals Team Rewards

Potential Team Problems

Changing Composition
Social loafing Sucker effect
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

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TEAM BUILDING

Clues to Its Need

- Interpersonal conflicts among team members - Low degree of team morale

Confusion or disagreement about roles Large influx of new members Disagreement over teams purpose and tasks Negative climate within the team Stagnation within the team

The Process
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

13-6

TEAM BUILDING

Figure 13-5
Typical stages in team building

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

13-7

TEAM BUILDING

Specific Team-Building Issues

Skills Useful in Team Building

Process Consultation
Facilitators

Feedback
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

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TEAM BUILDING

Characteristics of Mature Teams Individual Territories versus Team Spaces

Employee territories Neighborhoods of offices

Self-Managing Teams
Self-managing teams Multi-skilling
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

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TEAM BUILDING

Figure 13-7

Contrasting supervisory roles

McGraw-Hill/Irwin

2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

13-10

Questions
McGraw-Hill/Irwin 2002 The McGraw-Hill Companies, Inc., All Rights Reserved.

13-11