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Chapter One
Organizational Behavior
Chapter Overview
Contemporary Issues
Workforce Diversity Team Productivity Organizational Adaptability International Growth and Development Diagnosis Solution Action Evaluation Becoming an Active Problem Solver
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Introduction
Throughout the world, workplace productivity has grown steadily for more than a decade, allowing standards of living to rise significantly without the threat of significant economic inflation With recent technological advancements in such areas as information systems, manufacturing processes, inventory management, and service delivery, the current trend of increasing productivity ,may extend well into the future Nonetheless, individual companies sometimes run into productivity problems 4
manufacturing industry
Aggressive discounting by domestic manufacturers Attractive pricing by international competitors
CEO William Clay Bill Ford, Jr. faces the undaunting tasks of:
Cutting up to $4.5 billion in expenses Updating aging product lines Shoring up falling quality
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learning, motivation, perception, and stress Clinical psychology: furnished models of personality and human development Industrial psychology: offered theories of employee selection, workplace attitudes, and performance assessment
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and institutional relations Political science: offered theories of power, conflict, bargaining, and control Anthropology: contributed theories of symbolism, cultural influence, and comparative analysis Economics: furnished theories of competition and efficiency
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Contemporary Issues
The three subfields of organizational behavior offers valuable information, insight, and advice to managers facing the challenge of understanding and reacting to a broad range of contemporary management issues Todays managers find four of these issues especially important
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Solution is the process of identifying ways to resolve the problem identified during the diagnosis phase Managers prescribing solutions must resist the urge to satisfice choosing the first alternative that seems workable- and must instead push themselves to consider several potential solutions and choose the best available alternative
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