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Structure of MIS

Organizational information
Information required by various divisions/ departments
No. of employees, products etc

Functional information
Information required by functional heads

Knowledge information
Awareness of information where a manager should involve

Decision support information

Operational Information
Tactical information

Strategic information

Interview From existing system

Analyzing critical success factors


Experimentation and modeling

Formal information system


Based on the organization represented by organization chart
Strategic Managerial Operational

Informal information systems


To meet personnel and vocational needs Solves work related problems

Public
Available to all having the access rights

Private
Designed for specific persons to ensure security

Physical components Information system processing functions

Decision support
Levels of management activities Organizational functions

Hardware

Software
Database Procedures

Operating personnel
Input and output

Information processing and usability function


To process transactions
To maintain master files To produce reports To process enquiries To process interactive support applications

Based on support in decision making


Structured Unstructured Semistructured

Strategic planning levels


Business directions Product mix

Management control level


Acquisition and organization of resources Acquisition and training of personnel

Operational control level

The role of MIS department


Creating MIS in consultation with users, system analysts and external consultants Managing data Managing the ICT infrastructure Managing the MIS

Functions of DBA
Management of data base

System administrator
Security Maintenance Virus protection Firewall Communication in network Software management

UPPER LEVEL (EIS)

MIDDLE LEVEL(MIS)

LOWER LEVEL(TPS))

Different Levels participates in different types of operations


IS Concepts 14

Types of information systems typically used at different levels of an organizations hierarchy

Operation support systems


Transaction Processing System Process control system Enterprise Collaboration system

IS Concepts

16

MIS

DSS
EIS
Hybrid information system of both MIS and DSS

IS Concepts

17

Expert system

KMS
Strategic IS BIS OAS
IS Concepts 18

Classification of Information systems


ESS

MIS

DSS

OAS
IS Concepts

TPS
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