Methods of job design and redesign

Job enlargement Job enrichment Job rotation Team-working Empowerment Quality control cycles

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Main factors for increasing job satisfaction and motivation

Variety of jobs Completeness of jobs Authority of jobs Responsibility of jobs

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Motivating Employees

Job Design and Motivation

Job enlargementjob design that expands an

employees responsibilities by increasing the number and variety of tasks they entail.

Job enrichmentchange in job duties to

increase employees authority in planning their work, deciding how it should be done, and learning new skills.

Copyright 2002 by Harcourt, Inc. All rights reserved.

Methods of job design and redesign Giving employees more work to do

Job enlargement

of the same nature so that they can remain more enthusiastic about work. Advantages: Preventing or reducing job dissatisfaction Disadvantages: Simply giving a worker more of the same (horizontal loading) may not reduce boredom.

Copyright 2002 by Harcourt, Inc. All rights reserved.

Question for critical thinking

Job enlargement is simply a method

of horizontal loading or expansion. Could you explain this statement?

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Methods of job design and Giving employees redesign

Job enlargement

Job enrichment

greater responsibility by vertical extending their role in the production process Advantages: giving employees a challenge for developing unused skills, encouraging them to be more productive, etc. Disadvantages: those who are unable to do extra tasks may feel forced to do or unhappy

Copyright 2002 by Harcourt, Inc. All rights reserved.

Methods of job design and redesign Changes of jobs or

Job enlargement

Job enrichment

Job rotation

tasks from time to time Advantages: reducing boredom, developing various skills, and gaining more experience Disadvantages: Those who dislike the certainty of job changes may not be happy. Lack of experience and skills may affect productivity.

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Methods of job design and redesign

Highly-skilled people
Job enlargement

Job enrichment

Job rotation

Team-working
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working in small groups with a common aim. Advantages: Pooled talents, brainstorming new ideas, improved productivity, problemsolving Disadvantages: too much emphasis on harmony, arguments and conflicts, too many meetings and time-wasting

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Methods of job design and redesign Giving official power to Job enlargement
Job enrichment

Job rotation Team-working

Empowerment
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employees to make decisions and to control their own activities Advantages: feeling trusted, self-confident and interested in work , improving decisionmaking skills of employees Disadvantages: Manages may feel insecure or unsatisfied, more costs of training for employees required

Copyright 2002 by Harcourt, Inc. All rights reserved.

Methods of job design and redesign Job enlargement Small groups of workers in
Job enrichment
Job rotation

Team-working

Empowerment
Quality control cycles
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the same area of production meeting regularly to study and solve production problems Advantages: shop-floor workers are involved in decisions and thus motivated Disadvantages: Requiring strong support from both management and employees.

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Question for critical thinking

Could you please tell which needs

of employees each of the six methods of job design are trying to meet?

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Copyright 2002 by Harcourt, Inc. All rights reserved.