Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Cont
2. The reality of the work
you will either be a manager or to be managed
Organization
A group of people working together in a structured and coordinated fashion to achieve a set of goals is called organization.
B Goals
Structure
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3. Management as systematic Approach
Inputs i. Human Resources ii. Financial Resources iii. Physical Resources iv. Information Resources Goals
ORGANIZING
PLANNING
MANAGEMENT PROCESS
Leading
CONTROLLING
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Cont
4. Organization Chart
TV organizational chart
Media Planner
Media Buyer
Analyst s
Tra ffic
What is Management...
management is an art of getting activities completed with and through other people efficiently and effectively.
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Cont
1. Planning A Management function that involves defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities. It consist of following steps: Goal setting (what to do) Strategy formulation (how to do)
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2. Organizing
Organizing is the establishment of relationship between activities, persons, physical factors and Structuring working relationships in a way that allows organizational members to achieve organizational goals.
In other words we can say that organizing includes:
What tasks are to be done? (Activity)
Who is to do them? (People) What physical resources are required? (Resources) and who reports to whom? (Structure)
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3. Leading
Management function that involves working with and through people to accomplish organizational task.
In leading functions subordinates are supervised and motivated by managers Components involve in leading function are:
Supervision Motivation Communication Bringing about change Managing conflict
guided,
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4.Controlling
Management function that involves monitoring actual performance ,comparing standards, and taking corrective actions if necessary Process consist of:
Measuring
Comparing
Correcting
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SET PERFORMANCE STANDARDS MEASURE PERFORMANCE
COMPARE
DETERMINE DEVIATION
STANDARDS
WITHIN LIMITS
NO
YES
Controlling Process
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Manager
Managers are those people who work with and through other people for getting activities
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1. 2. 3.
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Sr. Managerial Description no Roles
1 Figurehead
Attending ribbon-cutting ceremony for new plant Interpersonal Role It reflect the interaction with people inside and outside the work unit
Leader
Liaison
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Sr. Managerial no Roles
4 5 6 7 8 9 Monitor Disseminator Spokesperson Entrepreneur Disturbance handler Resource allocator
Description
Scanning industry reports to stay updated regarding developments Sending memos outlining organizational initiatives new Informational Role It focuses on giving, receiving, analyzing of information.
Making a speech to discuss growth plans Developing new ideas for innovation Resolving conflicts between two subordinates Reviewing requests and revising budget
Decisional Role It involves using information to make decisions to solve problem or address opportunity.
10 Negotiator
Managerial Skills
There are number of skills that a Manager needs but three of them are pre-requisite to their success
Technical Skills Human Skills Conceptual Skills
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Networking
It involves building and maintaining relationships with other people. positive
Social capital
It is the capacity to attract support and help from others in order to get things done.
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Rewards
Satisfaction of creating a winning team Making a difference in developing the careers of your junior reporters Ability to turn around an organization through difficult situation Create an impact among all stakeholders Recognition and incentives both monetary and nonmonetary
Challenges
Keeping pace with a continuous changing business environment Energizing and motivating the team and managing ambitions and idiosyncrasy of star performance Meeting deadlines and targets and walking the talk (read promises and commitments made)
1.
policy etc.) for the employees 5. Establish system to ensure deadlines met on time by
Review & Revision Standard Setting Strategy Formation Forecasting Goal setting PLANNING
Effectiveness Efficiency
Delegation of Power
Staff Positioning Departmentalization Division of labor Components of Management
ORGANIZING
Functions MANAGEMENT
Universality of Management
CONTROLLING
Measuring Comparing Correcting Manager
Managing Conflicts
Supervision
Levels Interpersonal Informational Roles Skills Figure Head Leader Liaison Top Level
Digitization
Monitor
Decisional
Entrepreneur Resource Allocator Negotiator
Technical Skills
Disseminator
Spokes person
Interpersonal skills
Increased Competitiveness
Disturbance Handler
Discovering Yourself
Your strength and weaknesses Your values
Clarity of vision
Mission Statement (What do you want from your life)
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Assignment No. 1
Discovering Yourself
You have to fill the given form (discovering yourself) provided in the class. You are required to email this assignment to Ms. Khansa Irem (khansa.irem@superior.edu.pk) on Tuesday, 5th of November till 10:00 pm.
Time Management
Time management is an essential skill for personal management. The essence of time management is to organize and execute around priorities.
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Exam tomorrow Friend gets injured Pressing problems Deadline driven Projects, Crises
Planning, goal setting Prevention Paper due in a month Exercise & relaxation Relationship building
Strategies management
Unimportant phone calls Interruptions Some emails, trivial issues Peer pressure
Time
Too much TV Endless phone calls Excessive computer games Other time wasters Excessive chatting
What TEAM is
A Group of People having
Shared Vision Team Spirit Sharing and caring Attitude Setting performance goals and Mutually accountable for results.
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TEAM PLAYERS
Empathic Listening
We usually listen at Four levels:
1. 2. 3. 4. Ignoring Pretending Selective listening Active listening
Cont.
Empathic listening is listening with intent to understand other person's frame of mind, reference and feelings. we must listen with our eyes, ear and heart. The best way to show your team members that you understand them is to first listen emphatically and then rephrase the content and reflect the feeling . Remember this is the only way that your team members can understand you.
3. Keep commitments
Breaking a promise is a major withdrawal
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4. Clarify expectations
The cause of almost all relationship difficulties is rooted in ambiguous, conflicting expectations around roles and goals. Making an investment of time and effort up front saves time, effort and a major withdrawal later.
Assignment No. 2
To Conduct an Interview of three Managers
Interview three managers of your selected field (i.e. electronic media, print media, public relations, social media and advertising) and present your findings in the form of written report. You are required to submit this assignment in the form of hard copy on Monday, 11th of November till 08:30 am at MS. Faculty office to Ms. Khansa Irem.
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Guidelines to prepare your report
Introduction: Explain the background and objectives of your study Rationale: Justification for sample selection (managers) Details of entire process: Stepwise briefing of whole process of interview Post interview findings: Explain the key findings on the basis of each question Conclusion (learning reflection): write down your learning from these interviews and how this knowledge will help you in your future managerial endeavours. Report writing: Report must be of 2000 words (excluding title, table of content, references and appendices) including above mentioned components and a concise conclusion. Transcription: The write-up of the interviews conducted should be attached as annexure I
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Guidelines for word limit
Sr.# 1 2 3 4 Contents Introduction Rationale Detail of entire process Data collection process Word limit 250 250 1250 250
Findings of interviews
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Time line to meet deadlines
Planning phase (Monday to Tuesday)
Meeting with team members Ensure your interview appointments from selected managers Review attached interview schedule and add more questions as per your requirement (see Annexure I)
Submission (Monday)
You are required to submit this assignment in the form of hard copy on Monday, 11th of November till 08:30 am at MS. Faculty office to Ms. Khansa Irem.
Interview Guidelines
Pre-Interview stage: before conducting the interview make sure that you have
1. Searched the details (i.e. profile, availability) about the interviewee (manager) 2. Read the related Literature a. Book reading i. Exploring Management, Chapter 1 (page no 2 to 23), Chapter 14 (page no 330 to 357) ii. Management, Chapter 1 (page no 2 to 41), Chapter 13 (page no 344 to 369) b. Slides c. Relevant literature search from web sources 3. Prepared Interview schedule 4. Recording equipment
Interview Guidelines
Interview Preparation: remember you have to focus on
impression management on interview day such as 1. Personality check 2. Behavior check 3. In time punctuality and regularity 4. Planned execution of interview 5. Divison of task within group member (how many question each group member will ask)
Interview Guidelines
During Interview stage: its good to follow the given pattern
1. Initial contact phase (Greetings) 2. Orientation (introduction and discussion on the purpose of interview) 3. Question answering session a. Be focused on question arrangement 4. Polite closure with a thank you
Post Interview stage: after the successful completion of interview, you are
required to develop a report on the basis of key findings and share your feedback with the managers (to whom you interviewed). Remember: visit them along with thank you card and gift for the purpose of improving networking.
Interview Guidelines
Interview Schedule: your questions may focused on deriving information
similar to: 1. What is the nature of their work 2. What sort of training, qualification and experience required for that job? 3. What are the key rewards and benefits at that position? 4. What are their key responsibilities at that position? 5. What you think that which management function (i.e. planning, organizing, leading, and controlling) is more important for your oranization and why? 6. What are challenges which he faced as a manger? 7. What are the important skills for a manager? 8. What are the qualities of a good manager? 9. How did they manage their time to meet work deadlines? 10.What is the organization structure of their firm (Who reports to whom)?
Session Objectives
Student will be able to:
Understand that what is management and why it is worth studying? Learn about managers (who they are and where they work?) Get knowledge related to their key field which ultimately leads towards smart career planning Understand and execute the core functions, roles, skills of the management Develop their team building, networking and time management skills
THANKS