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Objectives
Define Power, and Contrast Leadership and
Power Contrast the Five Bases of Power Legitimate vs. Illegitimate Politics in an Organization Expert vs. Referent Power Identify Nine power or Influence Tactics Factors Influencing Political Behavior Responses to Politics in an Organization Power and Politics in Context Managerial Implications to Politics
Power Clip
http://www.youtube.com/watch?v=TOXzAyc---g
Defining Power
Person As capacity to influence the behavior of
Bases of Power-Formal
Coercive Power- A power base dependent on fear of
negative results.
Reward Power-Compliance achieved based on the
Bases of Power-Personal
Power that is influenced from an individuals
formal role in the organization, but that influence, or attempt to influence, the distribution of advantages or disadvantages within the organization.
Legitimate Normal everyday politics complaining, bypassing, obstructing Illegitimate Extreme political behavior that violates the implied rules of the game: sabotage, whistleblowing, and symbolic protest
Power Tactics
Legitimacy
Rational persuasion
Inspirational appeals Consultation Exchange Personal appeals
Ingratiation
Increased turnover.
Reduced performance.
on you more.
Expert and knowledge power are far more
of organizations.
Objectives
The learner will:
Define Conflict Compare and contrast conflict views Stages of Conflict Explore Conflict Resolution Techniques BATNA Discuss Third Party Roles in Negotiation Discuss Managerial Implications in Conflict Negotiation
Conflict Defined
another party has negatively affected, or is about to negatively affect, something that the first party cares about
Views of Conflict
Traditional 1930s-1940s The belief that all conflict is harmful and must be avoided. Human Relations 1940s-1970s The belief that conflict is a natural and inevitable outcome in any group. Interactionist Current The belief that conflict is not only a positive force in a group but that it is absolutely necessary for a group to perform effectively.
Stages of Conflict
Potential opposition or incompatibility Cognition and personalization Intentions Behavior Outcomes
Defining Negotiation
A process in which two or more parties exchange goods
BATNA
The Best Alternative To a Negotiated Agreement
dictate an agreement.
Conciliator-A trusted third party who provides an informal
who attempts to facilitate creative problem solving through communication and analysis.
This isJeopardy
https://jeopardylabs.com/play/power-politics-and-conflict-in-
an-organization
References
Robbins, S. ,Judge, T.(2011). Organizational Behavior. New Jersey: Prentice Hall