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Chapter 2
External Analysis
Analyzing the dynamics of the industry in which an organization competes to help identify:
Opportunities: conditions in the environment that a company can take advantage of to become more profitable Threats: conditions in the environment that endanger the integrity and profitability of the companys business
Defining an Industry
Industry
A group of companies offering products or services that are close substitutes for each other
Competitors
Rival companies that serve the same basic customer needs
Market segments
Distinct groups of customers within a market that can be differentiated from each other based on their distinct attributes and demands
Presence of economies of scale (high) Product differentiation (low) Natural barriers, i.e. fixed supply (low)
Source: Adapted and reprinted by permission of Harvard Business Review. From How Competitive Forces Shape Strategy, by Michael E. Porter, Harvard Business Review, March/April 1979 by the President and Fellows of Harvard College. All rights reserved.
Risk of Entry
Natural barriers - oil fields, mines Barriers created over time
Brand loyalty (due to advertising, etc.) Cost advantage (due to cheap funds, control of inputs, production) Economies of scale (production and distribution susceptible to scale economies) Switching costs (microsoft to apple, oil to coal) Regulation
Exit barriers
Cost of shutting down business and/or moving to another.
Monopoly
AT&T before the break-up
Power of Buyers:
High if . . .
Numerous participants selling to few buyers Buyers purchase large quantities Participants depend on a set of buyers for a large percent of their business Buyers have low switching costs Buyers can purchase from more than one Buyers can threaten to enter the industry
Power of Suppliers:
High if . . .
Product of suppliers few substitutes Profitability of supplier not dependent on industry purchases Industry has switching cost problems if they move to a new set of suppliers Suppliers can threaten to enter Industry can not threaten to enter suppliers industry
Substitutes
Distinction between competing and substitute products
Coke and Pepsi are not substitutes; they are close substitutes but not within this definition Coffee is a substitute for tea or caffeine drink Substitute for a car when going to Las Vegas? San Francisco? Substitute for a computer?
Complementors
Adds value to an industrys products
Software industry and computer industry
Others:
Hotel and airlines Malls will group movies and restaurants in same sector of the mall Mobile phones and developers of messages to be texted
Rate of change?
Economic indicators interest rates, etc. Technological changes Political/Regulatory Demographic changes Social forces Are these in some order?
Additional Thoughts
Multi-nation and Global Factor conditions, industry structure in other countries allow for innovation These innovation often travel across borders
The internet is obviously one reason Personal travel Companies finding limited growth options at home
Entry barriers
Tariff Non-tariff
Source: Adapted from M.E. Porter, The Competitive Advantage of Nations, Harvard Business Review, March-April, 1990, p. 77.