Group Members: Neha Sinha Neha Kumari Mukesh Kumar Jha

INTRODUCTION: E-BUISNESS
It is widely acknowledged today that new technologies, in particular access to the Internet, tend to modify communication between the different players in the professional world, notably: Relationships between the enterprise and its clients, The internal functioning of the enterprise, including enterprise__employee relationships, and The relationship of the enterprise with its different partners and suppliers.

E Business is all about cycle time, speed, globalization, enhanced productivity, reaching new customers and sharing knowledge across institutions for competitive advantage. --- Lou Gerster, CEO IBM The term "e-Business" refers to the integration, within the company, of tools based on information and communication technologies (generally referred to as business software) to improve their functioning in order to create value for the enterprise, its clients, and its partners.

Why E-Business
Lack of time at public or Consumers Flexibility in timings Easy delivery at door steps Planning for payment Safe Transactions

Characteristics of e-business:

One global order management system, Global database, single and distributed, Paperless transactions, Suppliers manage your inventory, Dynamic order status- received, delivered and order balance, Collaborative working through Group- ware technology, Business relationship with customer, vendor and business partner get transformed to trust relationship, Employees become knowledge based intelligent workers, and A management and operations overhead shows decline over a period of time

Four Driving Factors of E-Business:

Cost of business operations increasing

Customers Response time too high E-Business initiatives

Management overheads very High

Competition leveraging through technology

Key indicators calling for E-Business initiatives:

Longer processing cycles, High inventory at all locations, Employees spending too much time in searching, and accessing information, Rapid loss of market share, Organisation top heavy,and Market share of loyal customers on the decline.

Models of E-business
Business to Business (B2B) Business to Customer (B2C) Customer to Business (C2B) Customer to Customer(C2C)

B2B
Issuing business circular Product catalogues publications Information News clippings delivery Messaging applications Order processing Order execution Transaction Payment processing processing Money transfer application

B2C
Organizational manual Database of knowledge Business information Service offers / contracts Payment to employee Issue of shares / bonds Delivery through courier Information sharing application Transaction processing applications

C2B
Downloading of information Viewing the bank balance Seeing manuals / drawings / pictures / images, etc. Requesting an item Obtaining travel advance Inquiry processing Credit card payment Information sharing application Transaction processing

C2C
Messaging- Email Reports News group Payment approvals Memos Sanction and confirmation Issues and receipts Information
delivery

application Transaction processing

Components of E-BUSINESS
Intranet/Extranet (Internal communication) Internet (External communication) Network and TCP/IP protocols (Delivery mechanism) Web server and web browsers software (access, process and download and send) Back end systems (Application processes)

Intranet
An intranet is a private computer network that uses Internet Protocol technologies to securely share any part of an organization's information or operational systems within that organisation. It deals with internal information needs of the people in an organization.

Internet
It is a global network of computers , working as server or clients to exchange information. Internet is distributed over homes, business , schools , and govt. offices all over the world. It is a network of client and server.

Internet Model
Web Browser software Web Server software

TCP/IP connection Client (s)

Windows ,UNIX,NT 32 MB RAM 4GB HDD

Server (s)
Windows, UNIX, LINUX, NT 128 MB RAM, 16 GB HDD

Hardware and software of Internet

Modem Computer Web TV Software Browser software

Applications of Internet
Search the web addresses for access through search engine; Downloading programs and files; E-mail; Mailing list; Voice and video conferencing; Chatting ; Buying and selling on the net;

Functions performed by Internet

Visit websites; Read news ; Download the softwares ; Exchange of message ; Play games ; Shipping ; Run programs on other computers ; Chatting .

Client Server Architecture on Internet

World Wide Web

Global information sharing architecture that integrates information stored on servers.

The World Wide Web (WWW, or simply Web) is an information space in which the items of interest, referred to as resources, are identified by global identifiers called Uniform Resource Identifiers (URI).

Web Components
Web Clients Web Server HTTP: It is a language enabling communication
between Web browser and web server

URL:- It is a address of the page which is used to find

the web page.

HTML :- It is a hypertext mark-up language used to

display the web page.

Web for Business Applications

Used for Conducting business through E-commerce Web is used for the following: Attracting new customers through E-marketing & E- advertising Improve service efficiency through E-service & E-support functions. Enlarge the scope and reach through web by putting products and services on web.

Some Typical Applications

E-Banking E-Retailing

E-Publishing

Some Typical Applications

E-Purchasing

E-Selling E-SCM

E-Portal
E-Portal is a website where multiple aspects of business are brought together. Portal is a place where information on dedicated subject is available. It provides latest information support to the visitors to enhance the utility of the site. It allows users to seek information, post information for other and allows to perform basic commercial transactions. It provides links and hyperlinks to other websites where specific information in detail is available to the visitor. E.g. www.indiaproperties.com www.rediff.com

Internet

Search

F i r e w a l l

Business partners

Organization ERP
Web servers
Order Registration
Scheduling
on interne t

OEM

Transporter

Extra net

Security

Analysis

Selection
Manufacturing Manufacturing system

Ordering

packaging

Payment

Finance system

Delivery

Inventory System

Model of E-business cycle from ordering to delivery

Search Engines

Intranet
The intranet is an internal company network that uses internet standards, namely HTML( Hyper text mark-up language) HTTP ( Hyper text transfer protocol) IP ( Internet Protocol) An intranet is a network of set of computers( servers) connected through TCP ( Transmission control Protocol ) The Existing network ( LAN/WAN) when loaded with these standards and supported by web server and web browser becomes intranet for the organization. Intranet is meant for users from the organizations. The intranet is not accessible to the people outside the organization.

Software Components of Intranet

TCP IP Web Server Web browser

Extranet
Extranet is an intranet for outside authorized users using same internet technology. The outside users are trusted partners of the organization who have access to information of their interest and concern. Dealer/Distributors have access to product files such as catalogues , products specifications, pictures, images etc. to answer the queries of the customers.

Security Threats in E-business

Internal & External

Destruction Destruction

Theft Theft

Deletion

Corruption

Bugs

Security Goals in E-business

Prevent malicious damage Prevent accidental damage Limit the impact of deletion Prevent unauthorized access to location Protect integrity and confidentiality of data Provide disaster recovery system

Measures of Security
Security Item User Access Data, Transactions, Messages Network Aspect of Security Authorization Privacy, Integrity Confidentiality Measures Password, Encryption, Biometrics, Firewalls Secret Key encryption, Digital signatures

Internal & External Threats Fire walls, Proxy servers

Firewall for network Security

Internet

Firewall

Private Network

Electronic Payment systems

Payments By Consumers
Online Payments

pp

Payments between B2B

MIS and E-business

MIS reporting has become more online. Nature of MIS is more customer focused and performance focused. MIS in e-business talks more about trends, patterns, analysis, causes and effects. Customization of business MIS in e-business forces managers to be more dynamic and quick in response.