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ITC Limited, Indian tobacco company Ltd. is an Indian conglomerate with a turnover of US $ 6 billion and a market capitalization of over US $ 22 Billion.

The company is currently headed by YOGESH CHANDER DEVESHWAR.

It employs over 26,000 people at more than 60 locations across India and is listed on FORBES 2000. ITC Limited completes 100 years on 24th August, 2010.

ITC Business Portfolio

Cigarettes Foods

Personal Care

Lifestyle Retailing

Education & Stationery

Hotels Paper & Packaging

Incense Sticks Agri Business Information Technology

W. D. & H. O. Wills Gold Flake Navy Cut Insignia India Kings Classic (Verve, Regular, Mild & Ultra Mild)

Silk Cut Scissors Capstan Berkeley Bristol Lucky Strike Flake.

Market leadership Powerful brands across segments

Extensive FMCG distribution network

direct serving to 2 million retail outlets

ITC Welcomgroup Hotels, Palaces and Resorts is India's second largest hotel chain with over 100 hotels.

They have 4 brands in hotels



Their strategy has been clearly to focus on a few niche areas and provide unique and differentiated value propositions to their guests. Their brands ITC Hotel, Welcome Hotel, Fortune and Welcome Heritage, which spans luxury to midmarket segments, have been on a growth trajectory in recent months. They have leveraged the unique advantages that India offers in terms of diversity and heritage.


Luxury Upper upscale Upscale - mid-scale Heritage

ITC Hotel: Luxury Collection WelcomHotel: Sheraton Fortune Hotels WelcomHeritage

"Mansions of Luxury" "Passion for Quality" "Promise of True Value" "Unique Experiences"

The physical architecture of their properties are unique and offer a local flavour to discerning guests.

FMCG, ITC has a strong presence in:

Foods business
Kitchens of India

Minto Sunfeast Candyman

Bingo brands in ready to eat. Staples

Confectionery Snack Foods

Personal Care Products business

Fiama di Wills Vivel Essenza di Wills Superia brands of products in perfumes Haircare and skincare

Safety Matches and Agarbattis

Ship (through ownership of WIMCO) IKno Mangaldeep Aim brands


Their strategy is to consolidate and offer a greater range in the existing categories and grow these markets.


ITC's Agri-Business is India's second largest exporter of agricultural products. ITC is one of the India's biggest foreign exchange earners (US $ 2 billion in the last decade). The Company's 'e-Choupal' initiative is enabling Indian agriculture significantly enhance its competitiveness by empowering Indian farmers through the power of the Internet.

The company places computers with Internet access in rural farming villages; the e-Choupals serve as both a social gathering place for exchange of information (Choupal means gathering place in Hindi) and an e-commerce hub.

ABHISHEK JAIN Soya Farmer & e-Choupal Sanchalak Dahod Village, Raisen District, Madhya Pradesh

e-Choupal has not only changed the quality of our lives, but our entire outlook

Before ITC introduced us to e-Choupal, we were restricted to selling our produce in the local Mandi. We had to go through middlemen and prices were low. ITC trained me to manage the Internet kiosk and I became the e-Choupal Sanchalak in my village. Today we are a community of e-farmers with access to daily prices of a variety of crops in India and abroad , this helps us to get the best price. We can also find out about many other important things weather forecasts, The latest farming techniques, crop insurance, etc.


E-Choupal Now States covered 10 Villages covered 40,000 No. of e-Choupals 6,500 Farmers e-empowered 4 million


Paper boards & specialty papers

Coated Virgin Boards Coated Recycled Boards

Barrier Poly Coated Cast Coated Graphic Others

Cigarette Tissue and Components Fine Printing Packaging Decor Papers Niche Products

Business wise Sales data

Business/ Year FMCG-Cigarettes FMCG-Others Hotels Agribusiness Paper & pkg. Net revenue Growth Value (Rs in Crore) % 2005 2004 8.4 85.2 124.1 4.2 24.9 12.99 10002.54 9230.27 563.39 577.25 1780.07 1565.31 304.16 257.53 1708.77 1253.29

13349.58 11815.04

CAGR during FY 2005-2008

Category CAGR Growth parameters Cigarettes 10.9 % Pricing power

Hotels Paper Agri business FMCGOthers


Inward traffic, occupancy

17.2 % Capacity utilization, value added products 34.3 % E-choupal, choupal sagar,
60.2 % Fast track, decent share.

Market share of ITC Ltd.

Outstanding market leader Cigarettes, Hotels, Paperboards, Packaging and Agri-Exports. Gaining market share Nascent businesses of Packaged Foods & Confectionery, Staples ,Branded Apparel and Greeting Cards.

Segment Cigarettes Paper & Packg. Agri business Hotels

Dominance 70% share Packaging board No. 1 in Asia 1of the largest xporters from India ITC Group ranks No.2

Contribution % Revenue PBIT 77.0% 87.7% 7.3% 7.0% 4.3% 10.7% 3.7% 5.4%

FMCG (Others)

20% share of greeting cards market, 'Aashirvaad' atta is No.1 in branded segment



The BCG Matrix for ITC Ltd.

Stars Hotels Paperboards/ Packaging. Agri business. Cows FMCG-Cigarettes ? FMCG- Others


Major strategies followed by ITC:

Entering into less competitive or unexplored markets (ready to eat, staples, wafers) Distribution network Market differentiation ( Ready to eat, biscuits) Cost control strategy (all products) Extensive advertising (biscuits, confectionary, wafers) Regular introduction of new products (all products)