QUALITY CONTROL IN INTERAMERICAN INSTITUTE OF CAPACITY AND DEVELOPMENT

Presented by: Zafiro Cceres.

INDEX

INTRODUCTION CHAPTER 1 1.1 Topics Description 1.2 Objectives

- Goal
- Specific objectives 1.3 Justification 1.4 Feasibility

CHAPTER 2
2.1 Organization description 2.2 The organization and its context 2.2.1 State

2.2.2 Organizational Culture

- Mission - Vision - Corporatives Begginings

2.3 Organizational Chart

CHAPTER 3 3.1 Diplomado Course 3.2 Courses 3.3 Validations 3.4 Virtual Mode 3.5 In Company and In House 3.6 Flowcharts 3.6.1 Diplomado Courses and courses 3.6.2 In House and In Company CHAPTER 4 4.1 Market competition CHAPTER 5 5.1 Sales and Costs CHAPTER 6 6.1 Marketing Mix Abstract ANNEXES

INTRODUCTION
This work is based on my professional experience, which describe the MOF (manual of operations and functions) that I conducted as part of the career of Agroindustrial Engineering, regarding my experience as a bachelor.

CHAPTER 1: STATEMENT OF THE TOPIC

1.1 TOPICS DESCRIPTION Agroindustria is the economic activity that includes the production, manufacturing and marketing of agricultural livestock, forestry and biological.

1.2 OBJECTIVES
GOAL - Know the specific and general functions are performed in the professional field of agribusiness, focusing on professional experience in the company's current work. - SPECIFIC OBJECTIVES - Know the enterprise. - Describe the manual of operations and functions performed in INTERCADE, as working as an analyst quality.

1.3JUSTIFICATION
The work is a reflection of what is learned in professional career, therefore must be properly made and supported bye the graduate to dump this way their experience and support their colleagues in the realization The work is viable because it is based on experience by the professional career.

1.4FEASIBILITY
The work is viable because it is based on experience by the professional career.

2.1 Organization description The institution where I work now is INTERCADE. INTERCADE means Interamerican Institute of Capacity and Development. This company is a consultancy engineering and management, established to transmit knowledge and information multidisciplinary professionals and executives of companies that develop or direct activities related to the engineering sector and the environment around the world. It has a staff of professionals and consultants with extensive experience in the field.

2.2 THE ORGANIZATON AND IT CONTEXT 2.1.1 STATE

2.2.2 ORGANIZATIONAL CULTURE MISSION

Participate in the development process and the generation of value for the engineery comunity, giving consultancy and training in all knowledges areas.

VISION

Being a leader in education and training for the engineering development of new technologies.

BEGGININGS CORPORATIVES
Ethics. Transparency. Total commitmnt. Communication and integrated work. Flexibility. Assessment of the time. Total Quality.

2.3 ORGANIZATIONAL CHART

C.E.O

Production Operators Checkers

Academic
Academic Secretarie s Layout artists

Systems
Senior Web Designer

Senior Web Developer

Quality, Organization and Marketing

Human Resources

Quality Analysts

Auditors

Continuous improvement coordinator

3.1 Diplomado Course

Diplomado course have duration of six months, corresponding one module per month, adding an introductory module and support module.

3.2 Courses
The courses have a short duration , bye 1, 2 and 3 months as maximum,as appropriate specialty.

3.3 Validations
Both courses are validated as graduates supported by staff INTERCADE and international consultants are there in the company.

These coaching and counseling are offered in two types of procedures: - Virtual Mode - In-company or In House.

4. COMPETITION IN THE CAPACITY AND TRAINING ITEM

5. SALES AND COSTS

PRODUCT: CONSULTANCY AND TRAINING

GOAL PER MONTH SELLING PRICE

DIRECT PRODUCTION COSTS GROSS MARGIN TOTAL COSTS MARK UP UNITS SOLDS PER MONTH

US$200000
US$1800 US$ 500 US$ 1300 US$750 US$1050 111 units per month as minimum

The product thats offers by INTERCADE is consultancy and training for the engineers. For the enterprise, the goal per month is US$200000; this price involves the diplomado course and the courses sales. In the case of the diplomado course, the selling price is US$1800, and, the selling price is US$900 for the courses. Therefore, the gross margin is equals the selling price minus direct production costs, then the result is US$1300. The total costs is US$750, and the result of mark up is the subtraction of selling price minus total costs, hence, this quantity is US$1050. To reach this goal, is necessary to sell one hundred eleven units per month.

6. MARKETING MIX ABSTRACT

PRODUCT PROMOTION

- By websites.
Consultancy and training - By newsletters. - By sending massive. - By the social networks,

Such us twitter, facebook, in the case

of facebook, is With a fan page, and the twitter case is with followers.

PRICE Diplomado course Courses In Company In House US$ 1800 US$ 900 US$ 6500 US$ 4800

PLACE

Engineers in Latin America mainly.

7. ANNEXES

INTERCADES WEBSITE INTERCADES FACEBOOK

INTERCADES PLATFORM YOUTUBE CHANNEL