ABOUT GENERAL WORKING OF COMPANY HCL INFOSYSTEM

HCL Info systems Ltd, is Indias premier hardware, services and ICT systems. ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. India's leading System Integration and Infrastructure Management Services Organization, HCL has specialized expertise across verticals including Telecom,BFSI,eGovernance & Power. The menu of HCL Info system global services broadly covers IT consulting and professional services in the area of vertical applications, technology integration, ERP implementation and software development.

This also includes a complete portfolio of systems and network services for Facilities Management, Helpdesks, Systems Supports and network and Internet Implementation

SERVICE OFFERINGS
Liaison with networking hardware support provider for all hardware related problems.
Use the NMS (Network Management Software) tool available with the customer (if not, then to be made available) to monitor the functioning of Network. Use the special device/software tool for monitoring the port/network traffic and take appropriate action Setup Network File System - NFS - Configuration of files andf olders for sharing across the network.

Setup Network Information Service - NIS

Setup Domain Name Service - DNS

Enterprise Resource Planning

HCL AXON is a British-based business transformation Downloads consultancy which sells its services to customers using SAP as their Enterprise Resource Planning system. Using SAP R/3 for company-wide operations

The Company provides the following services:

Business consulting Solutions implementation Application management Business transformation SAP Integration Services SAP Academy Oracle Applications and Technologies

HCLs Approach In CRM

Global Delivery footprint with right shore solution approach. Integrated workflow to provide single window process management. 24/7 Multi Channel , Multi Lingual Service Capability. Use of internal IP Tools for service enhancements. Optimized channel deflection & sales improvement methodologies. Platform based service delivery approach with vertical wrappers.

 HCL Decision Support Services (DSS) business is not about labor arbitrage, but about truly making an impact on our customers top and bottom line. This service is based on business knowledge expertise rather than process expertise, and typically involves application of domain knowledge for research and development, analytical and interpretive skills. It draws heavily on advanced statistical and econometric knowledge and strategy development to provide valueadded knowledge based services to Clients. The driving force of the DSS team is to bring out the advantages in the form of value addition, enhanced decision-making capabilities, cost reduction and operations to our Clients.

HCL Decision Support Services

Supply Chain Management Supply chain executives have a daunting daily challenge managing a global supply chain. HCL provides wing-to-wing solutions straddling across source-to-pay and quote-to-cash to enable our Clients to utilize their existing buyers for core business activity than transactional. This has helped our Clients realize significant cost savings, improve time to market, reengineer the information flow within their supply chain and enable savings to hit the bottom-line!