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SUSTAINING HEALTHY CULTURE IN ORGANIZATIONS

Prof. I.S.F. Irudayaraj, xlri, Jamshedpur

CULTURE THE CONCEPT


Dictionary meaning: Act of developing intellectual and moral faculties especially by education Expert care and training Enlightenment & Excellence of taste acquired by intellectual and aesthetic training in fine arts, humanities, and broad aspects of science (it is the state of being cultivated) as distinguished from vocational or technical skills
Prof. I.S.F. Irudayaraj, xlri, Jamshedpur 2

CULTURE THE CONCEPT


Dict. Meaning Relevance to the Org. It is the total pattern of human behaviour embodied in thought, word, deed and artifacts and is dependent upon mans capacity for learning and transmitting knowledge to succeeding generation. It is the design for living of an entire community of people learnt through the process of

Education, Emulation (Imitation) Enforcement by significant others.


Prof. I.S.F. Irudayaraj, xlri, Jamshedpur

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CULTURAL NET WORK


Has its own set of complex and subtle language These languages as organizational /cultural scripts take the form of STORIES/ MYTHS/ FOLKLORES (societal, organizational, Familial, Individuals) RITES OF PASSAGE: SEPERATION, TRANSITION
INCORPORATION

Prof. I.S.F. Irudayaraj, xlri, Jamshedpur

Nature & Characteristics of OC


Social glue Holistic referring to the whole which is more than the sums of its parts. Historically determined reflecting the history (evolved over a period of time) of the organization. Socially constructed created, preserved by the group of people who together form the organization Transmitted to succeeding generation Difficult to change
Prof. I.S.F. Irudayaraj, xlri, Jamshedpur 5

ORGANIZATION CULTURE: A SYSTEMS MODEL

Determinants
External Environment Society's Culture Socio-Economic and Political Milieu

Dimensions

Consequences

Values Norms Structure and Hierarchy

Performance of the Organization: Profit Growth Productivity Customer Service Members Satisfaction: Morale & Commitment

Technology
Reward Systems Business Environment Organization's Success or Failures Leadership
Prof. I.S.F. Irudayaraj, xlri, Jamshedpur 6

Communication System

Rites / Rituals / Stories / Myths / Symbols etc.

DEVELOPING/ SUSTAINING DESIRABLE CULTURE


1.

INTERPRET VISION, MISSION, VALUES PROCESSES : AWARENESS / ACCEPTANCE /ACTION

2. INTENSIFY VALUING PROCESSES : Think, Feel, Communicate, Choose, Act PROCESSES: EDUCATE/ ENFORCE / EMULATE 3. INTEGRATE SUBCULTURES TO THE COMMON GOAL PROCESSES:REMIND / REWARD / ROLE MODEL
Prof. I.S.F. Irudayaraj, xlri, Jamshedpur 7

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