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Get the Top Customers Right Problems in Forecast Accuracy at the top accounts creates instability in the value chains inventories and customer service.
Current Relevance Large Customers account for a disproportionate share of the supply chain Tools available to provide visibility of POS & Inventory data on daily basis Move from gut feel to knowledge based decisions Manage politics & conflicting pulls from different stakeholders Strictly Confidential April 2007
Strictly Confidential
April 2007
Strictly Confidential
April 2007
Strictly Confidential
April 2007
Inventory Monitoring
Optimize
Analyze
Strictly Confidential
April 2007
Strictly Confidential
April 2007
Process Flow
Role Process Step What happens? How?
Approver
Step 1
User logs onto Portal Based on his role / profile, he views list of slow moving SKUs For all SKUs in the region, calculate diff. of Inventory levels and forecast. Compare to parameter value and tag as slow/non/fast mover Create a screen to show this list
Read Inventory data at SKU level
Step 2
User chooses to either create new action plan or view status of existing action plan and if necessary, modify the same. This includes dashboard reports for monitoring the status of
Step 3
After creation / modification of action plans, he can submit the action plan which will be sent for approval based on the workflow maintained. Workflow process is triggered when the owner submits the action plan and notification mechanism takes over to notify the approver of a pending work item for approval
Step 4
Approver approves / disapproves the action Plan. If approved, the information is stored persistently in the CAF DB, else a notification is sent to the owner regarding the disapproval Workflow process is triggered when the approver approves/ rejects the action plan and notification mechanism takes over to notify the owner of the status of the work plan
action plans
Enterprise Services
Strictly Confidential
April 2007
Thank You