Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
The reasonable person adapts himself to the world, while the unreasonable one persists in trying to adapt the world to himself
What is a culture?
Culture is the "lens" through which you view the world. It is central to what you see, How you make sense of what you see, How you express yourself.
What is different?
1. Communication Styles 2. Attitudes toward conflicts 3. Decision making style
4. Approaches to knowing
Intercultural Communication is the process of sending and receiving messages between people whose cultural background could lead them to interpret verbal and non-verbal signs differently.
Business Opportunities Job Opportunities Improves the contribution of employees in a diverse workforce Sharing of views and ideas Talent improvisation An understanding of diverse market
In some cultures, looking people in the eye is assumed to indicate honesty and straightforwardness; in others it is seen as challenging and rude.
1. Ethnocentrism : Inability to accept another culture's world view; "my way is the best." 2. Discrimination : Differential treatment of an individual due to minority status; actual and perceived; e.g., "we just aren't equipped to serve people like that." 3. Stereotyping : Generalizing about a person while ignoring presence of individual difference; e.g., "she's like that because she's Asian all Asians are nonverbal."
Bows are used for expressing appreciation, making apologies and requests, as well as for greetings and farewells.
When the Japanese want to give the impression that they are in deep thought, they will sometimes fold their arms.
Business Attire
Unwrapping gifts Saudi Arabia - Gifts are opened in private. USA - Gifts are opened in public Appreciated Gifts Indonesia - Gifts, such as tokens memento of your country or your company logo Candy, prized
Turkey - Wine or liquor if you are sure your hosts drink alcohol, pastries & Roses, Glassware, such as a vase, goblet, or decanter make gifts
Gifts to avoid
UAE - Alcohol / perfumes containing alcohol and pork and pigskin products to be avoided China - Do not give anything in sets of four or gifts that carry the association of death, funerals such as clocks, cut flowers, white objects.
Indonesia: Family, travel/tourism, sports, praising the local cuisine, future plans and success of the group or organization Germany: Sports--particularly soccer, tennis, current events, politics, among those who imbibe, beer is often a good topic of conversation
Topics to Avoid: Indonesia: Politics, corruption, criticism of Indonesian ways, commenting on Indonesian customs that you find peculiar, religion
Saudi Arabia: Middle Eastern politics and International oil politics, Israel, criticizing or questioning Islamic beliefs, women/ inquiries or complimentary remarks about the female family members of your Saudi associates
South Korea: Korean politics/local politics, The Korean War, Socialism and Communism, Japan and your contacts in Japan, your host's wife, Personal family matters
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Slow Down Separate Questions Avoid Negative Questions Take Turns Write it down Be Supportive Check Meanings Avoid Slangs Watch the humour Maintain Etiquette
Business in Todays Scenario is not a National Olympics, International Match where Players. but there Only is a are that
Individual / Company can survive which has done its homework well & developed its uniqueness.