Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Choice of Words
use familiar words be concise and precise, and get to the point quickly do not use clichs
Time will tell, fit as a fiddle, opposites attract, all fair in love and war
Practice: a number of different the majority of wise words of wisdom completely eliminate your good self at this point in time reside
optimum terminate
beg to acknowledge receipt of
Answers: a number of different the majority of wise words of wisdom completely eliminate your good self at this point in time reside several most of advice leave out you now stay/live
optimum terminate
beg to acknowledge receipt of
best cancel
want to know
Sentence Structure
Readibility
Use short and long sentences to improve flow of ideas
punctuation
Use of appropriate punctuations (full-stop, comma, colon, semi-colon, question marks) helps the reader to pause where necessary, adds clarity to the message
Paragraph Structure
use cohesives devices to make your paragraph smooth flowing, clear and organised (firstly, next, in addition) order of information is also important in paragraphing functions of business letters:
to inform to instruct to persuade
Tone
The right choice of words and order of information in paragraphs help to convey the right tone be courteous and try to maintain goodwill. sentences in each paragraph must have a logical development by using connectors such as however, while, therefore and as.
Word Order every sentence should be complete; it must contain a subject (S) and a verb (V) or a subject (S), a verb (V) and an object (o) 1. The cat meows (S) (V) 2. The dog chases the cat. (S) (V) (O)
10
11
Practice:
Readable, coherent and unambiguous.
12
Answers:
clear Readable, coherent and unambiguous.
13
complete
concise onsiderate
courteous
concrete correct
14
more formal but adjustable depending on familiarity with recipient use of proper letter layout:
letterhead date inside address attention line greeting subject line body complimentary close Signature block
15
Countable nouns
describe things, people and places are used with a/an can be used in the plural forms used with phrases such many, these, several, few, a number of
Uncountable nouns
describe substance, abstract ideas and verbal nouns take the singular form of the verb are placed after words like much, a little and a great deal of.
16
Plural Nouns
add s to form the plural of most nouns (letters, minutes) Replace final consonant y of a noun with ies (industries) nouns which only occur in the plural. (headquarters, goods, thanks) Singular nouns ending in s (news, politics, economics) Groups and organisations (bank or committee) Irregular plurals
17
criterion
foot formula matrix person
criteria
feet formulae/formulas matrices people
phenomenon
phenomena
Layout
18
19
all the parts of the letter aligned against the left-hand margin
20
centres the sender s address or aligns it with the right-hand margin The date is placed straight underneath and in line with the senders address. The inside address (recipient s name and address) and the greeting are placed against the left-hand margin, and so are the paragraphs. The complimentary close and signature block are centred in line with the writers address and the date
21
22
Punctuation styles
23
Mixed style.
places a comma after the greeting and after the complimentary close