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McGraw-Hill/Irwin Copyright 2013 by The McGraw-Hill Companies, Inc. All rights reserved.
How to attract and please customers. How to compete against rivals. How to position the firm in the marketplace to
market conditions.
How to manage each functional piece of the
business.
How to achieve the firms performance targets.
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low-cost provider
broad differentiation
focused low-cost
focused differentiation
best-cost provider
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Competitors make unexpected moves The needs and preferences of buyers change New market opportunities emerge
strategy evolves:
Incrementally or dramatically
Proactively and adaptively
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Model
service to customers that will generate revenues sufficient to cover costs and yield an attractive profit.
Business
Model Elements
structure will allow for acceptable profits given the pricing tied to its customer value proposition.
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Fit
Competitive Advantage
Performance
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Do they have good fit? Do they offer a sustainable competitive advantage? Are they capable of contributing to above-average
requires good strategic thinking and good management of the strategy-making, strategyexecuting process.
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