TRANZUM COURIER SERVICE

FOUNDED BY
Engineer Khalid Awan & his brother in 1983.

INTRODUCTION
TCS Pakistan has continued to lead, the courier

and logistics service industry in Pakistan through innovation, pioneering spirit, commitment and passion. Came as a domestic courier company.

INTRODUCTION
Provides domestic as well as international

services. Deliveries crossing over 6 million a month. 155 offices. 7000 professional. 530 plus convenient locations. Operates internationally at UAE & Canada.

VISION STATEMENT
"TCS will be recognized and respected as professional, innovative,

profitable information, and knowledge based logistics/services enterprise, with the objective of growing into a regional and global player, with emphasis on the Middle East, Europe and North America"

MISSION STATEMENT
"The TCS People will however be encouraged to be open to

unconventional ideas and services and recognize new trends at very early stages"

TCS CORE VALUES

Quality
TCS people should direct every effort to deliver

maximum value and satisfaction to our customers.

Profitability through Efficiency Efficiency will be the hallmark of TCS people to

optimize profitability and growth.

REGIONS
350 Cities in Pakistan
Network divided into three regions South Region (Karachi, Quetta, Sukkur,

Hyderabad) North Region (Lahore, Faisalabad, Multan) Central Region (Rawalpindi/Islamabad, Gujranwala, Peshawar)

MARKETING CHANNEL
Off line advertisement franchise are

itself its marketing channels delivering to customer value

Distribution Channel
CASH BUSINESS CORPORATE BUSINESS

(Through walk in)

(Through Account)

BIKES LESS THAN 2 KGS

EXPRESS MORE THAN 2 KGS

OFFICES

OVERLAND SHIPPING

CARGO

GENERAL COURIER INDUSTRY

FUNCTIONS AND APPLICATIONS

International courier service
Domestic courier express Overland express Sentiments

INTERNATIONAL COURIER SERVICE

TCS provide various international documents and

parcel services.
Freight Express Red Box Student Express

DOMESTIC COURIER EXPRESS

TCS provides overnight express
Same day delivery Fragile & Special Handling Express Holiday Delivery Economical Red Boxes

 Gift delivery
Gourmet cake Floral bouquets Sweets Perfume Mango Tango

COMPETITOR AND THEIR BUSINESSES

General Courier Segment (Express) 1. Leopards 2. OCS 3. TNT Heavy Gift Delivery Equipmen t Segment 1. OCS 1. DHL 2. Fed-Ex 3. UPS 4. TNT

LEADING INDICATOR
Technology

Speed/time delivery
Trust Price consciousness

WHAT DO CUSTOMER WANT

Time delivery

Speed
Reliability Brand image Minimum price Dealing with customers Flexible payment Insurance courage Money back guarantee

Awards and Achievements

Super Brands Award 2008-09

Consumer Choice Award-2010

Brands Icon Award

Awards and Achievements

Brands of the Year Award

ISO 9001:2000 Certification

Earned Goodwill in Canada

SWOT
Strengths: Access across countries Initial learning & benefits from DHLs System. Has own palnes and operate them on their own licences. Covers more than 200 countries. Holds 7 % share in international marketing. Owns its own trucks, vans and motor bikes. Has highly trained work force. International operations in UAE & Canada.

SWOT
Weakness: Loses employees easily & then they join competitors. TCS has no formal contacts with delivery person. Does not have an expert IT and control system.

SWOT
Opportunities: Can start price war to eliminate their competators. Threats: Legislative barriers like post office act 1898. PIA has started his own courier service.