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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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LEARNING OUTLINE
Follow this Learning Outline as you read and study this chapter
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Leaders
Persons with managerial and personal power who can influence others to perform actions beyond those that could be dictated by those persons formal (position) authority alone.
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Copyright 2005 Prentice Hall, Inc. All rights reserved.
Leaders
May Have Managerial Authority and Influence Others
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Source: S.A. Kirkpatrick and E.A. Locke, Leadership: Do Traits Really Matter? Academy of Management Executive, May 1991, pp. 48-60; and T.A. Judge, J.E. Bono, R. Ilies, and M. Werner, Personality and Leadership: A Qualitative and Quantitative Review, Journal of Applied Psychology, August 2002, pp. 765780.
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Behavioural Theories
University of Iowa Studies (Kurt Lewin)
Identified three leadership styles:
Autocratic style: centralized authority, low participation Democratic style: involvement, high participation, feedback Laissez-faire style: hands-off management
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Research findings:
Leaders who are employee oriented are strongly associated with high group productivity and high job satisfaction
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Relationship Oriented Highly Favourable Moderate VI Poor High Weak Highly Unfavourable VII Poor Low Strong
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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S3 S4
S2 S1
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
Performance Satisfaction
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
Supportive leader
Is friendly and shows concern for the needs of employees.
Participative leader
Consults with employees and uses their suggestions before making a decision.
Achievement-oriented leader
Sets challenging goals and expects employees to perform at their highest levels. 1127
Copyright 2005 Prentice Hall, Inc. All rights reserved.
Transformational Leadership
Leaders who inspire followers to go beyond their own self-interests for the good of the organization Leaders who have a profound and extraordinary effect on their followers
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
Charismatic Leadership
Self-confidence Vision Ability to articulate a vision Strong convictions Extraordinary behaviour Appearance as change agent
Environmental sensitivity
FOM 11.30
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Visionary Leadership
Express the Vision Extend the Vision
FOM 11.33
Visionary Leadership
A vision should create enthusiasm, bringing energy and commitment to the organization.
The key properties of a vision are inspirational possibilities that are value centered, realizable, and have superior imagery and
articulation.
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Copyright 2005 Prentice Hall, Inc. All rights reserved.
Conflict Manager
Troubleshooter
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Expert power
The influence a leader can exert as a result of his or her expertise, skills, or knowledge
Coercive power
The power a leader has to punish or control
Referent power
The power of a leader that arises because of a persons desirable resources or admired personal traits
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Reward power
The power to give positive benefits or rewards
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
Power distance
Varies among cultures and affect participative managements effectiveness
High power distance = autocratic leadership style Low power distance = participative leadership style 1138
Copyright 2005 Prentice Hall, Inc. All rights reserved.
Components of EI
Self-awareness Self-management Self-motivation Empathy Social skills
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Organizational characteristics
Explicit formalized goals Rigid rules and procedures Cohesive work groups
Job characteristics
Unambiguous Routine Intrinsically satisfying
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Copyright 2005 Prentice Hall, Inc. All rights reserved.
FOM 11.41
Developing Trust
Credibility (of a Leader) The assessment, by a leaders followers, of the leaders honesty, competence, and ability to inspire Trust The belief of followers and others in the integrity, character, and ability of a leader
Dimensions of trust: integrity, competence, consistency, loyalty, and openness
Trust is related to increases in job performance, organizational citizenship behaviours, job satisfaction, and organization commitment
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Types Of Trust
Deterrence-based trust
Trust based on fear of reprisal if the trust is violated
Knowledge-based trust
Trust based on the behavioral predictability that comes from a history of interaction
Identification-based trust
Trust based on an emotional connection between the parties
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Copyright 2005 Prentice Hall, Inc. All rights reserved.
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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Performance management
Defining, facilitating, and encouraging performance
Trust
Creating a culture where trust is expected, encouraged, and required
Chapter 8, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Fifth Canadian Edition Copyright 2008 Pearson Education Canada
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MEN
WOMEN
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