Knowledge Sharing through Cross Country Presence

Group H Ajay Jadhav Kiran K Pillai Deepak Aryaselhi Santosh Kumar Rakesh Pal

Batch22-106 Batch17-06 Batch24-018 Batch24-013 Batch24-028

Agenda
1 2 3 4 How is knowledge managed in a global company How is knowledge shared in a global company The Flow. Problems and challenges faced by a global company.

Conclusion

What is the definition of Global Company?

Global companies plan activities on a global basis. By operating in more than one country benefits from savings or economies on activities such as R&D, marketing, operations and finance are achieved which may not be available to domestic companies

Top global companies

Wal-Mart Stores. (Market Value: $208 Billion) General Electric (Market Value: $213 Billion) Royal Dutch Shell (Market Value: $227 Billion) ICBC (Industrial and Commercial Bank of China Ltd) (Market Value: $227 Billion) IBM (Market Value: $238 Billion) Microsoft (Market Value: $273 Billion) Apple (Market Value: $546 Billion)

How is knowledge managed in a global company

Physical layout Appropriate KM functions and units Cross-functional and cross-location teams Centers of excellence

Institutionalized, recognized areas of expertise Job rotation, cross-office training programs, etc.

Socialization measures

How is knowledge shared in a global company

AN ORGANIZATIONS STRUCTURES, SYSTEMS, AND PRACTICES THAT FACILITATE..

Embedding knowledge Disseminating knowledge

KM
Global strategy

Creating knowledge Organizing knowledge

WITH THE GOAL OF ENHANCING THE ORGANIZATIONS COMPETITIVENESS

The Flow
Information technology
1)

2)

Stocks of knowledge: Database and database management systems to collect and hold information. Flows of knowledge: Communication channels to connect individuals independent of location

The flow..

Standardization Create common structure and terminology Define professional, business, and human competencies related to global strategy and KM goals
When you hire someone ..you hire his or her network.

encourage socialization

Trust, commitment, and an open environment are essential for knowledge exchange in networks

Socialization examples
Cross-office

programs Cross-office projects Job rotation Slack shops

and cross-function training

allow time and provide resources to experiment on new ideas with others who have same interests

Informal

events

Nurturing a visionary organization

A well-conceived vision consists of two major components: (1) What we stand for & why
we exist (constant)

(2) What we aspire to become, achieve, & create (changing)

Problems and challenges faced by a global company.

1
1.

The first is the absence of a framework of global rules The second challenge concerns the way in which companies are organized and managed
3
3.

2.

The third challenge is about cultural diversity

4

And the fourth issue which isnt completely new but which is certainly intensified by globalization, is the question of corporate responsibility for the externalities associated with business activity

Problems and challenges faced by a global company.

1

The first is the absence of a framework of global rules.

Business used to legal and regulatory clarity No global framework to match the global nature of business Trade issues are partially subject to agreement (although of course not all countries are yet part of the WTO process) But environmental issues, investment protection, and questions of intellectual property are not fully agreed Companies are operating at a level of integration unmatched by law meaning that a company based in one country must obey the rules of that jurisdiction but it must also and simultaneously obey the law in each and every place in which it is

The second challenge concerns the way in which companies are organized and managed

The sort of global scale and reach which is necessary to be competitive on an international scale requires a widely distributed set of operations Companies to apply real delegation of authority, to establish exactly who is responsible for what and to ensure that everyone, at every level understands the framework of standards within which they are expected to do their job. In place of command and control we have to rely on a new combination of corporate culture, values, and standards all of which establish an aligned intent within which people can make the day to day decisions and judgments which are required.

Problems and challenges faced by a global company.

Cultural differences
Work-to-live culture

Knowledge acquisition

Risk avoidance

Knowledge sharing

The third challenge is about cultural diversity Business is historically monocultural The colonial approach to business is now a relic of history.

It

is impossible to do business in China, or India, or Russia or indeed anywhere without employing local staff in senior roles it shouldnt be limited to ones country of origin.
Meritocracy

is very important in sustaining motivation whatever their background or nationality which means operating across cultural boundaries

Require people bridge the divides of different cultures

And the fourth issue is the question of corporate responsibility for the externalities associated with business activity Global companies should be aware & clear of the limits of their own legitimacy when approaching the boundary line to understand their role and impact in society
4 1

The resource sector faces particular issues of disrupting local economies

International corporate activity can affect local labour markets and currency values which can also alters beyond recognition regional economies.

Companies should work hard to apply its skills and technology to make the impact positive.

As international companies move into more countries it should help to develop the capacity of those countries through education, training and the encouragement of institutions which can form a civil society Global companies work and have a direct long term interest in contributing creatively to the development of strong societies in support of national authorities but without challenging or pre-empting their legitimacy The new global context means that companies have a direct long term interest in the development of the places in which they work, to a degree which is greater than our role in developed, industrialized countries where established social systems are in place.

Conclusion

Cross Country Knowledge presence helps organization to keep themselves updated with the latest Knowledge updates

Helps organizations in improving policies and change organizational cultural behavior

Brings all knowledge to the analysts fingertips. Social networking technologies connect the business analyst to the right person with the right expertise at the right time. Faster turnaround, increased productivity and higher work quality. Improves developer productivity and efficiency. Developers can access information on code and other data that has already been proven to work. Easier task tracking within the developer environment.

THANK YOU