EMOTIONAL INTELLIGENCE AN OVERVIEW

Ashok Karri

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Emotions have the power to move us to commit acts of heroism When passions overwhelm reason, consequences can be tragic

What is Intelligence?
Typically focused on
analytic reasoning verbal skills
IQ

Measure of an individuals personal information bank

Memory, vocabulary and visual motor skills IQ is set and peaks at age 17 Remains constant through adulthood

attention
memory judgment

Basic Emotions--presumed to be hard wired and physiologically distinctive Joy

Surprise Sadness Anger Disgust Fear

To Get at Emotion, Go Deep...

Amygdala is deep within the most elemental parts of the brain.

The main purpose of the innermost part of the brain is survival.

What is Emotional Intelligence?

Emotional intelligence is a persons ability to

understand their own emotions, the emotions of others, and to act appropriately using these emotions.
Emotional intelligence never stops growing. Because

we are always evolving as people, EQ is something that must be nurtured.

The Five Domains of Emotional Intelligence

Knowing ones emotions
Managing emotions Motivating oneself Recognizing emotions in others Handling relationships

Components of Emotional Intelligence

Self-Management Skills
Self-Awareness
The ability to recognize & understand your moods, emotions & drives, as well as their effect on others

Self-Regulation
The ability to control or redirect disruptive impulses or moods anger
Do I go to the movie (more enjoyable) or study for my exam that takes place tomorrow morning?

Self-motivation
Pursue goals with self-derived energy & persistence

Components of EI (continued)
Managing relationships with others
Empathy
The ability to recognize emotions in others
Pay attention to and read peoples reactions

See and understand the viewpoint of others

Listening Cross-cultural sensitivity

Social Skills
Find common ground & build rapport Persuasive

Managing Your Emotions

Avoid Distorted Thinking
Dont Over generalize Stay Away From Destructive Labeling Avoid Mind Labeling Manage Your Arousal Use Relaxation to Decrease Your Arousal Use Humor Redirect Your Emotional Energy

Increasing Your Emotional Intelligence

Developing High Self-Awareness Use I-Think Statements Reflect on Encounters When You Are Calm

Tune in to Your Senses

Tune in to Your Feelings Pay Attention to Your Actions

EQ Value
Creativity
Stress Management

Decision Making
Relationship Building

Life can be enhanced

CONCLUSION - EI Model
Intrapersonal Interpersonal Knowing and managing People skills the ability yourself to interact and get along with others Stress Management Ability to tolerate stress and control impulses Adaptability Ability to be flexible and realistic, to solve a range of problems as they arise

Aristotles Challenge

Anyone can become angry--that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right wayThat is not easy

THANK YOU