Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
tenth edition
Chapter 4
Job Analysis
2005 Prentice Hall Inc. All rights reserved. PowerPoint Presentation by Charlie Cook The University of West Alabama
Job description
A list of a jobs duties, responsibilities, reporting relationships, working conditions, and supervisory responsibilitiesone product of a job analysis.
Job specifications
A list of a jobs human requirements, that is, the requisite education, skills, personality, and so on another product of a job analysis.
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Figure 41
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Step 2:
Step 3:
Step 4:
Step 5: Step 6:
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Process chart
A work flow chart that shows the flow of inputs to and outputs from a particular job.
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Interview formats
Structured (Checklist) Unstructured
Advantages
Quick, direct way to find overlooked information.
Disadvantages
Distorted information
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Interview Guidelines
The job analyst and supervisor should work together to identify the workers who know the job best.
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Advantages
Quick and efficient way to gather information from large numbers of employees
Questionnaire formats
Structured checklists Opened-ended questions
Disadvantages
Expense and time consumed in preparing and testing the questionnaire
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Advantages
Provides first-hand information Reduces distortion of information
Disadvantages
Time consuming Difficulty in capturing entire job cycle Of little use if job involves a high level of mental activity.
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Advantages
Produces a more complete picture of the job Employee participation
Disadvantages
Distortion of information Depends upon employees to accurately recall their activities
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Standards of performance
Working conditions Job specifications
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Job summary
Describes the general nature of the job Lists the major functions or activities
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Job enrichment
Redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition.
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What is Reengineering
The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures performance, such as cost, quality, service and speed.
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Key Terms
job analysis job description job specifications organization chart process chart diary/log job analysis procedure job enlargement job rotation job enrichment dejobbing boundaryless organization reengineering
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