Presentation On E-GOVERNANCE

Submitted By: (104) Mansi (115) Gaurav (118) Richa (119) Arpit (1) Kallol

Introduction of E-Governance
Concept

of e-government started in early 1990s Government system is fixed, web is dynamic, flat and unregulated. High potential channel for supporting a frontend and back end applications. Internet brings more transparency and faster services India ranked 54th in e-government readiness. Still room for improvement

Cont
E-governance

can be defines as:

use of information & communication by government to enhance the range, quality of information & services provided to the citizen in an cost effective manner.

e-Governance Global Trends

United Kingdom launched UK online in September 2000. Australia and Singapore are the early adapters of e-governance Canadas e-governance approach is on par with the U.S. Now the pressure is mounting on the government to reduce the operating cost.

According to World Bank

E-Government refers to the Use of information technologies That have the ability to transform relations with citizens, businesses, and other arms of government . These technologies can serve better delivery of government services to citizens.

Why E-Governance
1. citizen service 2. provide access to information to empower citizens 3. so that they can make better lives, for themselves and for the next generation.

Components Of E-governance

Technological Component
Social Component Political Component Service Component

Types of Interactions in e-Governance

Benefits Of E-Governance

Better access to information and quality services for citizens. Simplicity, efficiency and accountability in the government. Expanded reach of governance.

E-Governance Challenges Specific to India

Lack of Integrated Services

Lack of Key Persons Population Different Languages

Issues in the e-governance

Technology Issues Three basic elements infrastructure layer application layer integration technology Application layer is made up of software and services that either extend the sites performance or make it easier to manage. The integration layer is to use the Internet to tie together practically all the traditional disciplines associated with various services provided by the web site.

Issues in the e-governance

Infrastructure layer
Carrier
Basic element by which site is connected to the internet. ISPs provide internet connection and bandwidth required for the sites.

Hosting centre
specially designed rooms for equipment. Egovernance also looking for such specially designed rooms which are cost effective and efficient.

Three more layers of infrastructure are needed for the better performance of the web sites load balancing, security layer, and caching.

Issues in the e-governance

Basic Application Layer

Content management system makes it easy to create and organize web content . Personalization system stores the visitor/ citizen profile while they visit the site. Transaction engine allows the visitor to configure his/her request and facilitates to pay by credit card or other means. Site analysis system stores information such as how many visitors came in every month. Campaign management system goes beyond the site analysis and helps to launch certain marketing efforts. Customer support system gives a helping hand to a visitor who has trouble using a site.

Issues in the e-governance

Integration technology
Application integration enables the user to talk with the legacy system. Sales integration collects all sales data in various government centers in real time and provides remarkable opportunities to forecast and track the visitors. Once the transactions are completed over the web, the transaction details are to be plugged into accounting system. This is facilitated by financials system

Issues in the e-governance

Application software
The three step method is proposed
Where are we Where we want to go How do we get there

Management of Change related Issues

Important to investigate how the business of government and the nature of governance itself change in the digital networking economy.

Funding issues

Its Relevance to India

Governance Public services Management

National E-Governance Program

Agriculture Municipalities Gram Panchayats (elected village administration) Common Service Centers (CSCs)

Understanding e-Government Success and Failure

Limitations in the methods used.

Operational and Technical aspects Design-Reality Gap Model

CHALLENGES

Low literacy Low per capita income Administrative and Political Problem

Digital Divide

Future Trends
Bright and prosperous future. Government of every nations spends a good part of its GDP in e-Governance Future e-Governance research agendas can be built around future visions for government and society The framework itself needs assessment and validation

SUGGESTED MEASURES

It needs to be conducted to train the users at gross root level. seminars needs to be conducted Manuals needs to be generated Audio / visual aids needs to be used in exhaustive education The people with different types of disabilities must be dealt with great importance

CONCLUSION

A vision is required to implement the e-government in India. To meet the vision the challenges in the implementation of e-government should be overcome. Then the environment needs to be developed for the effective implementation of e-government in India.