Management in the Workplace

Signs, Symptoms, Causes and Prevention Presented by:

BENJAMIN E. LIM, MAIP
March 02, 2013

 Is

a state of emotional, mental and physical exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed and unable to meet constant demands. When stress continues, people who experience this will begin to lose the interest or motivation. It reduces your productivity and saps your energy.

 Recent

study by the Dutch Psychological Reports; General Practitioners have the highest proportion of burnout cases. No less than 40% experienced high levels of burnout.
term burnout in Psychology was coined by Herbert Freudenberger in 1974.

The

bad days experiences U Unable to meet constant demand R Restlessness, feeling of overworked N No control over your work O Overwhelming and exhausted U Unhappy & feeling detached, undervalued T Tired of doing activities, seems life difference at all.

Stress vs. Burnout Stress Burnout Characterized by overengagement Characterized by disengagement Emotions are overreactive Emotions are blunted Produces urgency and hyperactivity Produces helplessness and hopelessness
Loss of energy Leads to anxiety disorders Primary damage is physical May kill you prematurely
Source:Stress and Burnout in Ministry

Loss of motivation, ideals, and hope Leads to detachment and depression Primary damage is emotional May make life seem not worth living

 Feeling

of overworked and undervalued Kind of lifestyle Personality traits Work related causes of burnout
Feeling like you have little or no control over your work. Lack of recognition or rewards for good work Unclear or overly demanding job expectations Doing work that is monotonous or unchallenging Working is a chaotic or high-pressure environment

Lifestyle causes of burn-out

Working

too much, without enough time for relaxing and socializing Being expected to be too many things to many people Taking on too many responsibilities, without enough help from others Not getting enough sleep Lack of close, supportive relationships

Personality traits can contribute to burn-out

Perfectionist

tendencies; nothing is ever

good enough Pessimistic view of yourself and the world The need to be in control; reluctance to delegate to others High-achieving; tendencies to become a Type A Personality (individuals choice to be depressed)

Physical signs
Feeling

tired and drained most of the time Lowered immunity, feeling sick a lot Frequent headaches, back pain, muscle aches Change in appetite or sleep habits

Emotional signs
Sense

of failure and self-doubt Feeling helpless, trapped, and defeated Detachment, feeling alone in the world Loss of motivation Increasingly cynical and negative outlook Decreased satisfaction and sense of accomplishment

Behavioral signs
Withdrawal

from responsibilities Isolating yourself from others Procrastinating, talking longer to get things done Using food, drug, or alcohol to cope Taking out your frustrations on others Skipping work or coming in late and leaving early

Phases of burnout are divided into 12 phases The Compulsion to Prove Oneself Working harder Neglecting Their Needs Displacement of Conflicts Revision of Values Denial of Emerging Problems Withdrawal Obvious Behavioral Changes Depersonalization

 Inner

Emptiness Depression Burn-out Syndrome

 Through

a combination of organizational change and education for the individual Resolving conflict between organization and the individual in six areas of work life:

Workload Control Reward Community Fairness Values

 Better

connection on work load means assuring adequate resources to meet the demands as well as work life balance that encourage employees to revitalize their energy.

Clear organizational values, to feel that they are committed Better connection on community values supportive leadership within the organization Meeting weekly to discuss and attempt to resolve perceived inequities and work process issues to decrease the feeling of exhaustion over time

 Start

the day with a relaxing rituals Adopt a healthy diet, exercise and establish a good sleeping habits Set your boundaries Take a daily break from technology Nourish your creative side Learn how to manage stress Socialize

 Learn

to pause or take a break Get support from others Realign & Reevaluate your goals and priorities Acknowledge and know your limitations and even accept your losses
Source : Keeping the Fire by Ruth Luban

 Employee

should :

Actively address problems Clarify your job description Ask for new duties Review work processes Take time off when needed

Organizational

Management may :

Design an Employee Assistance Program Create training modules designed to educate employees on ways to prevent stress and burnout Stress interventions

Come to me, all you who are tired from carrying heavy loads, and I will give you rest. Take my yoke and put it in you, and learn from me, because I am gentle and humble in spirit; and you will find rest. For the yoke I will give you is easy and the load I will put on you is light.
Goodnews New Testament, 2nd Ed.,1992

Email address : nebrickco@yahoo.com