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Agenda
Lincolns success in Cleveland & international expansion plans into Shanghai Problem Statement Situation Analysis Recommendation Implementation
Piecerate payment scheme Year-end bonus system based on performance paid in time for Christmas, bonus can be as large as the size of annual salary
Stock purchase plan for employees who have worked for more than one year Guaranteed Employment Policy at least 30 hours of full-time work for employees who have worked 3 years or more Policy of promoting from within Employee Advisory Board meetings run by President Open-door policy
Current Situation
To bring Lincoln to Asiato produce within the region for the region, products that were appropriate to the regionlots of locally owned stick companies that are fighting each other to death and we saw the opportunity to come in with a good quality automatic technology, both for the China market and for export
Organizational Structure
Gillespie President for Asia Ray Bender VP Manufacturing Julius Wu GM for SH Kundrach Acting GM
Problem Statement
Should the Lincoln incentive system which has worked so well in Cleveland be suitable for implementation in China? If so, when and how should it be implemented?
International Expansion
Potential Problems: Difference in organizational cultures Chinese hierarchy National and regional differences government laws, unions Language barriers & cultural differences
Cultural Lens
Workforce would not speak out or make suggestions in the hierarchical Chinese Society
Push and encourage people to debate and argue at the right time.
Workers in the country wont accept the remuneration system if the companys performance is unstable/ in doubt Introduce the system when the company is steady and stable, which the workers could be clear about their rewards
Strategic Lens
The upper management in United States highly believes in the piecework system, they plan to implement this to all branches People need reason and time to adopt
Management of local employees is complicated and varies in different regions Each country/region has specific cultural traits that could inhibit traditional Lincoln management practices
Political Lens
New acting GM, Jeffrey Kundrach in 1998 because Julius Wu was ill. Uncertain leadership in the future. Dr. Li would be a main character in the incentive system since he is the only bridge between the upper management and the workers
Recommendation
Implementation
Hire staff, possibly in the time-study department, with command of English and Chinese and with foreign and China working experience to execute the plan for effective communications Create channels such as employees committee and informal gatherings for the workforce to speak out and make suggestions
Implementation
Establish a long trial period to better estimate the piecework price of each worker Introduce the piecework system only to the experienced workers to minimize the chance of adjusting the piecework price
Implementation - Others
Stock purchase plan Guaranteed Employment Policy Employee Advisory Board Open-door policy Policy of promoting from within