Internet & The World

Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

the Internets hIstory

1969 ARPANET
Developed by the Department of Defense Connected universities and defense bases

1973 ARPANET connects to Europe

Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

ARPANET 1973

Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

the Internets hIstory

Mid-1980s NSFNet
Network between supercomputers Internet was the link to ARPANET No commercial traffic allowed

1990s
ARPANET shut down NSFNet abandoned

Commercial networks take over

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Today and the Future

100,000 new web sites per month More than 50% households online Access is available throughout the country

Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

India Internet Growth

Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

the Internets Major servIces

The World Wide Web (WWW)
Developed in 1993 by Tim-Berners Lee Allowed connection of documents Required a browser to read documents

Electronic mail (e-mail)

Instantaneous transmission of documents

Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

the Internets Major servIces

News
Often called newsgroups Electronic discussions on several topics

File Transfer Protocol (FTP)

Sends and receives files

Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

the Internets Major servIces

Chat
Public real time conversation

Instant messaging
Private real time conversation

Peer-to-peer services
Allows sharing of files among users Napster and Kazaa are examples

Illegal to share copyrighted material

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Accessing The Internet

Internet Service Provider (ISP)
Company that provides Internet access

Dialup
Connects to Internet through phone line

Modem connects to the phone line

Slow connection

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Accessing The Internet

High-speed access
Connect through a special line 2 25 times faster than dialup DSL, Cable, T1 are common

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Understanding the Internet

The Internet allows accessing resources The Web simplifies the Internet The Web connects documents
Hypertext creates links between documents

Documents are stored on a web server

HTTP delivers documents

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Understanding the Internet

Web site is a collection of documents
Document is a web page Pages are published to the web

Hypertext Markup Language

Creates web pages
Describes how pages should look Content enclosed in tags

<tag>content</tag>
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Understanding The Internet

Browsers
Read and translate the HTML Display web content

Uniform Resource Locator (URL)

Address of a web page

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Understanding The Internet

Helper applications
Plug-ins Enhance a browsers functionality

Streaming audio and video

Sends the file in small chunks
Chunks downloaded while others play

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Streaming Audio

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Using a Browser And The WWW

Browser starts on the home page

Navigating the web

Enter a URL in the browser Click a link

Links are typically blue underlined words

Image maps are picture links

When finished, close the browser

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Searching the Web

The Web is unorganized

Directories
Categorize the Internet

Search engines
Find sites by keyword

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Searching the Web

Site searches
Large sites have an internal search

Metasearch sites
Search several web sites at once

Sponsored links
Sites pay for better search results

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Search Techniques
Quote the exact phrase

Use the keyword AND

Use the keyword NEAR Avoid common words Use the sites advanced tools

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

E-mail and Other Internet Services

Using E-mail
Exchanges messages with other users
Messages reach destination in seconds Mail waits in mailbox until opened Text, audio, pictures and video messages

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Using e-mail
Configuring e-mail
e-mail clients read and send e-mail Outlook and Eudora are common
Need name of mail server Need username and password

Hotmail and Yahoo are online clients

No configuration needed

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Using e-mail
e-mail addresses
Unique address Allows sending and receiving Username@isp.com

Listserv
Lists of e-mail addresses Each address gets the e-mail
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Using e-mail
e-mail actions
Create a new message Send an attachment Reply to e-mail

Open attachments
Forward an e-mail

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Other Internet Features

News
Public board devoted to a topic Thousands of topics available Messages are called threads

Users can create threads

Users can comment on threads Need a news reader program
Akanksha Pandey ITforBusiness PIMSR New Panvel

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3/7/2013

Other Internet Features

File Transfer Protocol (FTP)
Copies files from a remote computer FTP client is needed Some sites require a password

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Other Internet Features

Internet Relay Chat (IRC)
Real time communication system Multi-users with many channels (rooms) Channels are dedicated to a topic

All users can read the comments

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Other Internet Features

Instant messaging (IM)
Private, real-time communication Message sent only to listed users Buddy lists contain IM names

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Other Internet Services

Online services
Company that offers access by

subscription Banks, games and research America Online offers content and Internet

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Other Internet Services

Peer-to-peer (P2P) services
User computers are connected together No centralized organization Users can communicate directly

Users can share files

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Email Quiz

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 Why shouldn't I type my e-mails in all caps?

a) All caps insinuates you are yelling or screaming. b) It makes you look lazy and/or uneducated. c) It is a strain on your eyes, makes reading email more difficult. d) All of the above.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 Why should I use the BCC field?

a) So I can send copies of business e-mail to my friends without my boss knowing. b) To keep my e-mail looking clean. c) To respect my contact's privacy. d) So I can send copies to anyone I want.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 When should I update my virus software?

a) Once each day. b) Once a week. c) Every time I log on. d) Only when my ISP tells me to.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 Before sending a very large attachment, I

should: a) Compress the file (zip it up). b) Send it first thing in the morning and call to make sure it was received. c) Send it during week days. d) Compress the file, then ask first when would be the best time to e-mail it.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 I should only forward e-mail when:

a) I feel it's important. b) I know the other person should have the information. c) The topic is commendable and important to all onliners. d) I type a personal comment about why I am forwarding that specific e-mail to that specific person.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 When is it O.K. to contact folks about my

business? a) Only when they e-mail me and ask me for information. b) When I know they can use my service. c) When I know I can save them big bucks! d) Anytime - that's called cold calling.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 I should down edit my e-mail replies by:

a) Removing previous signature files. b) Removing the previous 2 e-mails noted in my reply. c) Removing everything not necessary to the ongoing conversation. d) Spell checking the sender's previous e-mail.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 What is the most important thing I should do

with every e-mail? a) Spell check, use full sentence structure and use proper grammar. b) Have a nice greeting: Hi, Hello, etc. c) Have a proper sign off: TIA, Sincerely, etc. d) All of the above.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 How quickly should I reply to e-mail?

a) As soon as I can; no longer than 24-48 hours. b) When I get around to it. c) I don't have to reply. d) Doesn't matter.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

 Before e-mailing a Web site for assistance,

the first step I should take is: a) Double check my e-mail address is correct. b) Get all my questions together and only send one e-mail. c) Make a reasonable effort to ensure the info I seek is not already covered on the site. d) All of the above.

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Akanksha Pandey ITforBusiness PIMSR New Panvel

3/7/2013

Presentation Topics (Group-wise)

1. Knowledge Management 2.

3.
4.

5.
6. 7.

8.
9. 10.
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HRMS E-Marketing Web-Conferencing & Web Conferencing Services Sales force Automation system Supply Chain Management Enterprise Resource Planning Customer Relationship Management Cloud Computing Data mining & Data Warehousing
3/7/2013

Akanksha Pandey ITforBusiness PIMSR New Panvel