Amity School of Business

Group Member Resources

Teams are affected by what the individual members bring to the group. Factors of interest include:
Member knowledge Abilities Skills Personality characteristics (Leadership, Motivation)
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Group Member Resources

Group member resources in cross-cultural groups: The relationship between group performance and member resources is made more challenging in global organizations where cross-cultural groups are prevalent.

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Group Structure
Group Roles Group Norms

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Group Roles
The set of expected behavior patterns attributed to someone who occupies a given position in a social unit that assist the group in task accomplishment or maintaining group member satisfaction.

Group Roles
Task-Oriented Roles
Initiator Information Seeker/Giver Opinion seeker/Giver Elaborator Coordinator Orienteer Evaluator Energizer Procedural technician Recorder

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Group-Oriented Roles
Encourager Harmonizer Compromiser Gatekeeper Standard Setter Commentator Follower

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Problems With Group Roles

Role overload
Too much to do

Role ambiguity
Uncertainty about what to do

Role conflict
Incompatible demands
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Group Size
Small groups
Complete tasks faster than larger groups. Make more effective use of facts.

Large groups
Solve problems better than small groups. Are good for getting diverse input. Are more effective in fact-finding.

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Group Composition
Composition is the extent to which group members are alike Homogeneous group members share a number of similar characteristics Heterogeneous group members have few or no similar characteristics Group composition can influence outcomes
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Norms
Acceptable standards or expectations that are shared by the groups members.

Common types of norms

Effort and performance
Output levels, absenteeism, promptness, socializing

Dress Loyalty

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Group Cohesiveness
The degree to which members are attracted to a group and share the groups goals.
Highly cohesive groups are more effective and productive than less cohesive groups when their goals aligned with organizational goals.

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