Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Outline
List of Fact(s)/Issu(e s)
Focus Problem(s)
Possible Solution(s)
Recommendation( s)
Background
Began operate in 1968 Produced : - Personal computers - PC Boards - Word processors - Hard disk drives - Optical character readers - Computer and communications system 4 Catergory of employees: - Full time - Temporary - Part time - Affiliated 2600 employees in 1995 : - 440 direct factory workers - 1050 design engineers
Fact/Issue (3)
Exist. Ome`s PC assembly line process
Word Processor Assembly Notebook Assembly (3 lines active, 4 lines idle)
Computer Displayed Operator Conveyor Belt Parts R Repair Area Pre Install software & test Racks for burn-in
PKG
S/ T
R S/ T
PKG
Fact/Issue (4)
Existing PC Assembly Line Process Flow Chart
STAR T
Computer displayed daily production schedule
1st operator laid out major component 2nd operator entered barcode Portable computer displayed the operations realted to each station The rest of operator pick up the smaller part they need on shelv above their work area
YES
Model changed?
NO
HW test
Burn-In
ShockTest
NO
YES
Software pre-installed
Note: 1)Supporter per line to replace break operator or assist if problem occured. 2)Supervisor, qulity assurance, Supporter and Repair worker often worked during early morning and late afternoon. The speed of conveyor also decreased during this time.
EN D
Focus Problem
LIFETIME of a notebook model : 6 months Competitor can minimize production & sales cost, lower product price: 1993 Market Share Unit 10.8 % 663 1994 13.8 % 1,192
*refer to Exhibit 2 Technology appliance (e.g Notebook) create best on both quality assurance and after sales service is critical.
Solution(s)
1) Improving INNOVATION of new model in design process with sufficient speed of time 2) Increasing product demand improving its MANUFACTURING PROCES increase speed of assembly line + cutting production cost lower product price than competitor. 3) Increasing QUALITY CONTROL of product & after sales service 4) Reduce the RESOURCES to process word processor product to improve capacity of PC Notebook product. 5) Creating system for DISTRIBUTING channel to reach bigger market
Recommendation(s)
1) Improving INNOVATION of new model in design process with sufficient speed of time 2) Increasing product demand improving its MANUFACTURING PROCES increasing speed of assembly line + cutting production cost lower product price than competitor. 3) Increasing QUALITY CONTROL of product and after sales service
Recommendation
Improving INNOVATION of new model
Hardware Type/Model ? Feature?
CUSTOMER
Recommendation
Increasing production unit with low production cost (1)
Table of Increasing Worker Scenario based on Strength & Weakness No
1.
2.
Reevaluate the work load of the entire plant, SHIFTING worker into assembly area Obtain help from AFFILIATED companies quality controlling Increase
Hiring TEMPORARY or PART-TIME workers
3.
(+) medium cost (-) empty post of(+) more responsible sales service product & after (-) short term (-) training needed
(+) long term (-) high cost (-) high risk (-) less responsible (-) unskill , training needed
4.
Recommendation
Increasing production unit with low production cost (2)
1. NO EXTEND LINE : 3 op. + 4 idles possible COMBINATION of increasing worker is scenario 2/3/4/ mix of them (refer table on previous slide) Notebook Assembly (3 lines active, 4 lines idle)
Computer Displayed Operator Conveyor Belt Parts R Repair Area Pre Install software & test Racks for burn-in
PKG
2. EXTEND LINE : operate > 3 op. possible COMBINATION of increasing worker is scenario 1/2/3/4/mix of them (refer table on previous slide) 3. REDUCE S/T time No need to increase worker, but INCREASE SKILL NEEDED for worker in this section (refer to table on exhibit 1) 4. Improving TECHNOLOGY on assembling line in order to improve manufacturing process
S/ T
R S/ T
PKG
Recommendation
Increasing QUALITY ASSURANCE of product & AFTER SALES service
STAR T
Computer displayed daily production schedule
1st operator laid out major component 2nd operator entered barcode Portable computer displayed the operations realted to each station The rest of operator pick up the smaller part they need on shelv above their work area
1) Developing INDIVIDUAL SKILL of employees directed to specific characteristic of product 1st operator place container of small parts on the blank space
YES
Model changed?
NO
HW test
Burn-In
Shock-Test
NO
YES
3) After Sales Service: FAST service assure AVAILABILITY of sensitive spare part on outlet (eg. Floopy disk drive, hardisk drive, LCD, keyboard & mouse)
Software pre-installed
2) increase step in QUALITY CONTROL section before packaging STOP (Shock Check, HW Check, SW Pre Installed Check) increase worker
Thank You