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OBJECTIVES
STRATEGY
How to respond all the me-too products being launched by competition, particularly Kurkure Desi Beats ?
How to engage the larger masses to try our product and how to maintain the loyalty of the existing franchise
CHALLENGE
How to respond to the Discount players copying the format and giving additional quantities ? How to increase the market share in South Indian Market ?
DEFEND
ATTACK
STRATEGY
STRATEGIC ROADMAP
OBJECTIVES
STRATEGY
Expected Outcome
Humor
New Shape
ITC Foods
Poing !
Satisfaction : Average Minimum purchase Its Differentiated Brand, sets apart from other brand Youthful, Mischievous and Fun Recognition at 87% and Brand Recall at 70% BINGO ! Brand Equity
OBJECTIVES
STRATEGY
COMMUNICATE
Emphasis on Brand than Product Over the top Advertisement Campaign Lack of a coherent message
PACKAGING
Triangle shape and flat surface
vs
Empty look and feel of packet**
**70% consumers believe Lays to have more content for the same size SKU
OBJECTIVES
STRATEGY
Taste Very strong flavours** Heavily Indianized flavours Variants lack taste-spread**
Achari Masti
Chilli Dhamaka
Tomato Mischief
Masti Chaat
Implications
Lays variant flavour index Dominance of tangy and Spicy flavors Catering to the Northern taste buds Alienation of subtle taste consumers Disconnect with most Eastern & N.E States Lays in contrast has a much more even taste-spread Classic Salted Spanish Tomato Magic Masala American C&O
Tangy
**based on consumer perception
Salty
Sweet
Spicy
OBJECTIVES
STRATEGY
COMMUNICATE
Communicate in a new way 1. Brand ritual Mad Angled Corner - to wipe your hands 2. Brand Awareness vs Product Awareness Ads talking about product benefits
CONNECT
Connect with your customer 1. ATL An out of home to in-home move associating with tea-coffee drinking 2. Deeper involvement through BTL promotions Chat corners / pani puri Aliances-Subway,CCD etc 3. New local flavors 1.
CONSOLIDATE
Consolidate gains in markets
2.
Comprehensive Social media strategy events , competition & engagement with fans
OBJECTIVES
STRATEGY CONNECT
CONSOLIDATE
BRAND RITUAL
How ?
Increases brand loyalty Grabs mind-share Rituals are contagious Stickiness factor Cant be copied by the competition
Variety, Novelty, Packaging Ingredients and Taste
How ?
Customer Value From Brand Presence to Brand Relevance: Inherent customer value of the product Healthier than Potato Chips TVCs communicating the taste quotient and ingredients (Rice and Corn meal) Bonding Bingo! Moments: Bonding amongst Youth
PRODUCT AWARENESS
How ?
OBJECTIVES
STRATEGY
CONNECT
CONSOLIDATE
Change the promotional focus Creating a series of advertisements to engage the masses with Tea and Coffee Moments
ATL CAMPAIGNS
How ?
TV Ads
Creating a series of Advertisements
Involve Youths in Ads Bingo Mad Angles with (to stay connected Tea/Coffee Moments with 15-25 age group) BINGO ! Chai Time
Making it a Out-of-Home to In-Home product To penetrate the South Indian Market, as its more traditional Competition high from Desi Beats and Discount Players
Campaigns at Food joints and market places to engage the masses and show them the use of Bingo as an alternative snack
BTL CAMPAIGNS How ?
To engage the larger masses To increase the Brand Recall To Connect with new users to try our product
Delhi : Gol Market, Bengali Market, UPSC chaat, Delhi Haat | Mumbai : Juhu chowpaty, Marine Drive
OBJECTIVES
STRATEGY
CONNECT
A new program to extensively cover most vendors rewarding them for sales
VENDOR LOYALTY PROGRAMS
How ?
Reward Programs
Lucky draws in diff segments for all retailers Rewards to be based on cumulative sales for a store
Store Control
Store control by focus on displaying BINGO near billing area Sponsoring retail shops signage as incentive
Retailers & Vendors are the last point of contact Small vendors like paan shops are not focussed upon Many vendors give BINGO a less visible position as composed to competitors
Website
Twitter handle
Regular mention of existing brands FB apps & games Pic with Bingo
Ads aiming to be viral New platform focus Customer surveys & feedback
The present BINGO page has 2 million fans but weak influence Social media has majority of young people
OBJECTIVES
STRATEGY
TIMELINE ISSUES
Product awareness Ads Brand Ritual
Product awareness ads can be started immediately Brand ritual needs to be researched more among target group before the move Association with tea coffee needs to launch with the brand ritual BTL involvement can be started now & stopped later after sufficient traction New flavors need development time
New Flavors
Expected outcomes include increase in sales and a long term emotional connect with customers
THANK YOU
Recallable Properties
Flavors
2% 10% 8% 20% 60% Plain Salt American Style (lays) Tomato Chaat
No preference
Chilli Dhamaka
Achari Masti
Tomato Mischief
Flirty Lime
Deewana Tamatar
Masti Chaat
Dildar Masala