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SuperVision for the SuperWiser Front-line Manager

Empowering Pharma Front-line Managers in their roles as


Leading MRs in the new economy

Where Push and Pull dont get results. Peter Principle and Preparing for the role of the FLM.

Three skillsets required to become a SuperWiser FLM with a SuperVision.

1. Professional Knowledge to gain respect. 2. Managerial Competence to be an effective business manager 3. Emotional Intelligence to engage the emotions and inspire teamwork.

7 Management Skills for Effective Front-line Sales Management

1. Basic Management Skills POEM 2. Time Management 3. Communication 4. Rapport-building 5. Team-building 6. Decision-making 7. Problem-solving

5 Functional Dimensions of an FLM

1. Goal-setting and Sales Planning 2. Field Training 3. Performance Management 4. Field Sales Management

5. Conducting Business Meetings and Event Management

Understanding the Importance of EI and its impact on MR Motivation and Behavior.

1. The theory of Multiple Intelligence
2. Understanding Emotional Intelligence 3. EI at the workplace 4. Apathy, Sympathy, Empathy 5. Understanding the dynamics of motivation 6. Role of emotions in MR motivation

Acquiring Leadership Skills to Lead MRs

1. What is Leadership 2. Principles and Values of Ethical Leadership 3. Characters and Qualities of an Emotionally Intelligent Leader 4. Are Leaders Born or Made? 5. Styles of Leadership 6. Leadership Skills for the SuperWiser Front-line Manager

Front-line Pharma Sales Management

1. Pharma Sales Team Leadership 2. 10 Steps for New Front-line Managers 3. Understanding Motivational Needs of PSRs 4. New Business Development 5. Consultative Selling A New Approach to Pharma Field Sales.

6. CRM for Customer Loyalty

7. Information Technology and the FLM 8. The Rise of Retail Chains and Pharma Distribution 9. Recruiting Winners and Transforming Losers

And much more

Not only to make you an effective FLM but to empower you to move to the next level of leadership.

When covering new territory it always helps to have a map!


MRP Rs. 799/Special Offer Price Rs. 499/-


Get HardKnocks for the GreenHorn (MRP Rs. 599/-) AND SuperVision for the SuperWiser Front-line Manager for Rs 799/-

Please add Rs. 1 for processing charges. Inclusive of delivery charges by SpeedPost.

Please pay through bank transfer to SB account no. *07141000006761* of Anup Soans HDFC Bank, Mosque Road, Frazer Town Branch, Bangalore 560005. RTGS/NEFT IFSC: HDFC0000714 and inform by email to and SMS 9342232949. Or you can send a cheque favoring "Anup Soans to: Anup Soans, 101 - North Forte Apts; 22, North Road, Cooke Town, St. Thomas Town P.O. Bangalore - 560084