Effective Public Speaking

Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration
EFFECTIVE PUBLIC SPEAKING
By: DZURINA RAZUAN ENGLISH LANGUAGE UNIT COMMUNICATION CENTRE
INTAN
21/01/2013
Pusat Pengurusan Teknologi INTAN
INTRODUCTION
Differences between public speaking and conversation What breaks a presentation What makes a presentation Preparation:Designing a presentation Content Delivering a presentation Supporting materials Responding to audience questions Overcoming stage fright
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DIFFERENCES BETWEEN PUBLIC SPEAKING AND CONVERSATION:

Public speaking is more highly structured. Public speaking requires more formal language. Public speaking requires a different method of delivery.
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WHAT BREAKS A PRESENTATION

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Looking or sounding nervous Sounding monotone Speaking too softly Making little direct eye contact Reading slides or handouts to audience Using overloaded slides Using too much jargon Overloading with data Tinkering with the AV equipment
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Sounding like a know-it-all Being vague Rambling Coming across as disorganised Trying to be funny too often Having no closure
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WHAT MAKES A PRESENTATION

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Being well organised Getting to the point Displaying confidence Showing sincerity Giving you a message Sounding positive Relating well to the audience Having enthusiasm Using visual aids to support the presentation
KEY INGREDIENTS TO EFFECTIVE PRESENTATIONS SUBSTANCE : The content of the presentation STYLE : The delivery of the presentation SUPPORTING MATERIALS : The visual aids that enhance the talk
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PREPARATION: DESIGNING YOUR PRESENTATION

STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 STEP 8 STEP 9
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Identify and analyse the audience Determine your purpose Conduct your research Develop your core message Set your introduction Organise the body of your presentation Set your conclusion Develop your visual aids Rehearse
CONTENT : ORGANISING YOUR PRESENTATION THE INTRODUCTION THE BODY THE CONCLUSION
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INTRODUCTION
Attention-getter Identify the topic and the purpose of the speech Provide a brief overview or agenda of what will be covered in the speech.
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ATTENTION-GETTER

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Quote someone else Tell a joke Share a story Make a bold statement Get the audience to participate Ask a brief rhetorical question State noteworthy facts Make a list of common items Given an interesting example
THE BODY
Problem to solution Chronological What once was to what needs to be in the future General to specific Less important to most critical Logical topic flow Benefits and features Persuasive flow
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THE CONCLUSION
Recap Repeat of core message Call to action Quote Rhetorical question Story
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DELIVERING YOUR PRESENTATION

Eye contact Movements and gestures Good posture Using your voice/speak with enthusiasms Vary speaking rate/pacing Practice/rehearse Stage Fright ***
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SUPPORTING MATERIALS : Avoiding the pitfalls

Using visuals that are too small for the audience. Cramming too much information onto the visuals. Including more than one concept per slide Handling the visuals or equipment for them awkwardly.
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Focusing on the slides or graphics and not the audience. Not having a clear connection to the main points of the talk. Reading the points instead of providing the highlights about them.
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PREPARING USEFUL VISUAL AIDS

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Include one idea or concept per slide. Develop a title or heading for each visual. List key words or phrases. Follow the rule of six. Use upper lower case letters. Design visuals to be seen by the back row. When in doubt, leave it out.
RESPONDING TO AUDIENCE QUESTIONS

Determine when you want to receive questions Listen closely to the questions Be direct and concise in your answers Use your answers to reinforce key points on your core message Be positive in your responses, both verbally and non verbally. Positively reinforce the asking questions Dont make it up if you dont know the answer.
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OVERCOMING STAGE FRIGHT
Come prepared. Recognise that nervousness can be a positive motivator. Use notes to help. If you stumble, move ahead. Dont point out that you are nervous.
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ANY QUESTIONS?
THANK YOU!!
SOURCE: COMMUNICATING EFFECTIVELY FOR DUMMIES BY MARTIN BROUSTEIN HUNGRY MINDS, INC
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Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration