Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Affirmative Action
An effort to give preference in employment to women or other minorities Employment criteria justified by capacity to perform a job
Comparable Worth
Persons performing jobs of similar worth should receive comparable pay
U.S. labor union facts: U.S. union membership was 12.5% in 2004, down from 20.1% in 1983. 8% of private sector workers belong to unions, and 36% of government workers. Many of the fastest growing unions represent white-collar workers. 75% of U.S. adults believe unions improve wages and working conditions; 67% believe unions are too involved in politics.
Human resource planning matches staffing with organizational needs. Recruitment and selection attract and hire qualified job applicants. Socialization and orientation integrate new employees into the organization. Training continually improves employee skills and capabilities. Performance management techniques appraise individual accomplishments. Retention and career development provide career paths and options.
Selection
Choosing whom to hire from a field of qualified applicants
Realistic Job Previews
Provide job candidates with pertinent information regarding a job and organization
Reliability
means a selection device gives consistent results over repeated measures
Validity
Means scores on a selection device have links to future performance
Assessment Centers
Examine how job candidates handle simulated job situations
Training
keeping workers skills up to date and job relevant; important training approaches include coaching and mentoring.
Coaching
An experienced person offers performance advice to a less experienced person
Mentoring
Assigns early career employees as protgs to more senior ones
MANAGEMENT TIPS
How to succeed in a telephone interview
Prepare ahead study the organization; list your relevant strengths and capabilities. Minimize Distractions be in a quiet room, with privacy, without interruptions. Dress professionally this increases confidence, sets your interview tone. Practice your verbal skills what you say and how you sound affects your first impression. Have materials handy have all supporting documents within easy reach. Have questions ready be ready; dont hesitate; ask questions during interview. Ask what happens next ask how to follow up, what information you can interview, formal application, in-depth interviews, employment testing, and reference checks.
Performance Appraisals
Performance Appraisal
The process of formally evaluating performance and feedback to an employee
Two Purposes of Performance Appraisal 1. Evaluationdocument and let people know how well they are doing; judgmental role. 2. Developmentidentify how training and support can improve performance; counseling role.
Performance Appraisals
Critical Incident Technique
Keeps a log of a persons effective and ineffective job behavior
Multi-person Comparison
Rates employees against each other
Performance Appraisals
Behaviorally Anchored Rating Scale
Uses specific descriptions of actual behaviors to rate various levels of actual performance
Career Planning
The process of managing career goals and individual capabilities with opportunities for their fulfillment