NLP for Business Managers

The Difference that Makes the Difference

Psy.Visesh
Psychologist & NLP Trainer (NFNLP, USA) progenius247@gmail.com 944-1234-247 www.progenius.net

Management

getting people together to accomplish desired goals and objectives. Basic functions
Planning Organizing Staffing Leading Controlling Motivating

NLP is

Neuro Linguistic Programming

our mind-body system and how it works; how the 5 senses form the basis of our thinking and behaviour

how we use language to make sense of our experience; how we communicate our experience to ourselves and others

patterns of thoughts and behaviours that help or hinder us

What NLP really is

A users guide to the brain Psychology of Excellence

Modelling Excellence
Art and Science of Peak Performance The principles of communication Influencing with Integrity Awaken the Giant Within

1. Wiring the Brain

I cant manage this situation

2. Thinking Habits

I cant manage this situation

Stress hormones released

3. Switching the Circuitry

I cant it wont work

I can it may work

4. Accentuate the Positive, Eliminate the Negative!

I can it will work

Endorphins released

Neuro-Linguistic Programming
The Art of Reprogramming ones mind and language to achieve success

Key Presuppositions of NLP

The map is not the territory People have all the resources they need Theres no failure, only information All behaviour has a positive intention The meaning of the message is the response you get

3 Components of Success
DRIVE HARD WORK
LUCK OUTCOME GREED SPONSOR

FLEXIBILITY
CHARISMA

AMBITION BLOODY MINDEDNESS EMPATHY INFLEXIBILITY CHARM

KNOWLEDGE

AWARENESS TOLERANCE

DETERMINATION

The Three Pillars of NLP

Outcome: Awareness: Flexibility: Knowing what you want helps you get it Keep all your senses open & alert to responses If what youre doing isnt working

AKA: The SUCCESS STRATEGY

The Structure of Influence

Outcome: Awareness: Flexibility: Knowing what you and others want helps you both win Keep all your senses open & alert to responses If what youre doing isnt working

Add Rapport = The Structure of Influence

Well-formed Outcome
POSITIVE OWNERSHIP ACHIEVABLE CONTEXT State what you want Is it your responsibility? What will you SEE HEAR FEEL? others Who do you want this with? Locations? At what times? BY WHEN? Who not with? Where not? When not? What will you gain? What will you lose? Is it worth it? What will others gain? What will they lose? Is it worth it? Resources to Start, Achieve, & Maintain???

HOWEVER ECOLOGY

RESOURCES

Sensory Preferences
V isual A uditory

K inaesthetic
O lfactory G ustatory

Eye Accessing Patterns

For a normally wired up person: Visual Visual

Construct
Auditory Auditory

Recall

Construct

Recall

Kinaesthetic

Auditory [Aid]

The Communication of Meaning

words
7%

music 55% dance Source: Mehrabian & Ferris Journal of Counselling Psychology, 1967 38%

1 1 Rapport Skills
Physiology: nvc, posture, expression, gesture etc Voice: tone, speed, volume, etc

Sensory Language & Backtracking Breathing Energy, mood, knowledge, values & beliefs

Procedures: 1. Listen > Pace > Listen > Pace > Listen > etc 2. Pace > Pace > Pace > Lead > Pace > Lead > Lead

Pace and Lead

Pace a persons or groups mood, energy, knowledge, behaviour, values, beliefs etc

Continue to pace
They dont respond They respond

Start to lead

How do you test for rapport?

Continue to lead

Flexibility

Recognising that everyone creates their own reality Depends on how they experience and interpret events Being open to change

Your map is not the territory

We code our experiential reality with words creating our own reality- our own map !

Flexibility

Considering many choices, possibilities Gathering information from many sources and perspectives Understanding we all have our Map of the World Becoming tolerant of others

Circle of Excellence

The Circle of Excellence is a powerful way of mentally rehearsing a future situation. It helps you to access resources you will need and to imagine stepping into the experience before it occurs.

Anchors

An anchor is a stimulus which reminds you of events and can change your state positively or negatively. The stimulus can involve all the senses (eg something you see, hear, feel, taste or smell) and can be internal or external.

Some Key Metaprogrammes

GENERAL
INTERNAL TOWARDS OPTIONS SAMENESS THING

SPECIFIC
EXTERNAL AWAY FROM PROCEDURES DIFFERENCE PEOPLE

Key Elicitation Patterns

General Specific: Internal External: Towards Away From: Options Procedures: Listen for amount of information & trigger words How do you know X? Where do you know that? Why is X important to you? Whats important ? Why did you choose/decide to X?

Same Difference:
Thing People:

Whats the relationship between X & Y?

Notice where attention is placed

Metaprogramme Elicitation
Whats important to you when ..ing? Elicit key criteria Why is . [each criterion] important for you? Towards/Away from How would you know if you did well? Why did you choose your ? Whats the relationship between ? Internal/External Options/procedures Same/Difference

How do you know X is worth investing in? Convincer channel

How many times would you have to ?

Convincer mode

The 4 Stages of Learning

1. Unconscious incompetence 2. Conscious incompetence 3. Conscious competence

4. Unconscious competence

Consciousness Levels & Emotional States

Consciousness

2 Conscious Incompetence
Wisdom Frustration Curiosity Motivation

3 Conscious Competence
Mastery Concentration Tension Rigidity

1 Unconscious Incompetence 4 Unconscious Competence

Ignorance Satisfaction Danger Naivety Art Elegance Spontaneity Creativity

Competence

Accelerated Learning

W I N N E R

Whats in it for me?

Individualise learning strategies. Nose out the meaning. Nail down the memory. Express your learning. Review the process.

NLP Behavioural Frames

NLP places attention on: How ? Useful Outcomes instead of instead of instead of Why ? Right or Wrong Problems Limitations

Possibilities instead of

Multiple Perspectives
Me I 1st You Other

2nd

3rd

More neutral Dispassionate Distant

dearvisesh @

THANK YOU ALL

Psychologist & NLP Trainer (NFNLP, USA) progenius247@gmail.com 944-1234-247 www.progenius.net

Psy.Visesh