Dr.

Veera Balaji Kumar

Faculty, Soft skills - CIMS
Madurai
 A cluster of skills that ‘influence’
how we interact with one another.
Ability to relate and connect
with people.
Synonym “People skills”
These include communication,
listening, negotiation, etiquette,
language skills etc
GRADUATES REQUIRE SOFT SKILLS FOR A SUCCESSFUL CAREER
 Soft skills play a vital role for
professional success.
They help one to excel in the
workplace
Will help managers stand out in a
milieu of routine job seekers with
mediocre skills and talent.
Today we need more soft-skills than
our conventional bookish knowledge
In a recent survey, employers in North Carolina
indicated how important the following are when
making hiring decisions:
Attitude and Demeanor 100
Communications Skills 98.4%
Appearance/Dress/Grooming 97.2%
Professional/Technical Certificates 79.9%
Grades Earned in College 53.6%
Most of Business colleges
colleges provide specific “soft
skills” training at their college.
Many have incorporated “soft
skills” into their courses and
programs.
Others use career centers,
student activities, and campus
workshops as a means of delivery
for “soft skills.”
Soft skills are classified into
Life skills,
Employability skills and
Corporate skills.
1. Political sensitivity.
2. Business and commercial awareness.
3. Strategic awareness.
4. Information management.
5. Team building.
6. Communication and persuasion.
7. Networking and public relations.
8. Leading change.
effective communication,
team working,
leadership,
initiative,
problem solving,
flexibility and
enthusiasm.

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These skills are highly personal and behavioral skills
which reflects our personality and naturally helps in
personality development.
Self concept & Self-esteem
Clarifying values • Empathy
Critical thinking • Stress management
Creative thinking
Problem solving & decision making
Interpersonal communication
Setting SMART goals
Coping with emotions
Learning to learn
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Bhagvad gita
Astanga Marga
Ten Commandments
Know Thyself
Republic
Arthashastra
Quran
Thirukural
For a Smooth Professional Life
For More Integrated Operation
For More Effective Management
To Integrate Strategic Goals
For More Appealing Personality
According to results of the Workforce
Profile, (source: www.workforce.com) the
more valuable employee is one who can
grow and learn as the business changes.
defined about sixty "soft skills", which
employers seek.
It defines soft skills as "personal traits
and skills that employers state are the
most important when selecting employees
for jobs of any type."
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BUSINESS COMMUNICATION SKILL
EMOTIONAL INTELLIGENCE
TIME MANAGEMENT
LEADERSHIP SKILL
TEAM BUILDING
CUSTOMER RELATIONSHIP MANAGEMENT
PERSUASION & NEGOTIATION SKILL
BUSINESS & SOCIAL ETIQUETTE
STRESS MANAGEMENT
(source: corporate softskills by Sarvesh Gulati – Rupa
& Co.)
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Hard Skills Soft Skills
Measurable or Immeasurable
technical skills Skills Dealing
Things done in with Mental
the Workplace Make-Up
Primarily Solitary Ability to deal
with other
people at the
Work Place
Predominantly
Gregarious
 < Chapter / Lesson Name >

Easy Accessibility
Quality Education at
Affordable Fee
Extended SIP
Merit Scholarships
Students Assistantships
100% Placement

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 Develop an excellent portfolio of
business
knowledge and skills
Improve your personal skills,
especially
around communication and
teamwork
Get accustomed to working
under
extensive pressure
Learn from a group of fellow
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 < Chapter / Lesson Name >

 Case Studies
 Summer
Internships
 Final Projects
 Assignments
 Soft Skill Labs

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 North Carolina Community College
System
H. Martin Lancaster, President

www.nccommunitycolleges.edu

Fifty-eight Institutions Educating

and Training a World-Class
Workforce

Student Clubs and

Organizations
Field Trips
Leadership Retreats and
Conferences
Faculty and Staff Training
Student Orientation Courses
Student Peer Mentoring
Service Learning Programs
Ready for Learning?
 < Chapter / Lesson Name >

www.rediff.com/getahead/2007/jan/08s
oft.htm
http://www.rediff.com/getahead/2007/ja
n/09soft.htm
en.wikipedia.org/wiki/Soft_skills
corporate softskills by Sarvesh Gulati –
Rupa & Co.
Mrs.Sushama Bindu, Soft Skills Trainer,
INC Aurangabad
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