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Crisis Communication
An increasing relevant metaphor for todays postmodern movement of virtue contention; the unexpected emerges and requires discernment and action as we encounter differing goods in the public domain
(p.210).
Arnett, R., Bell L., & Fritz, J. (2009) Communication ethics literacy: Dialogue and Difference. Los Angeles: Sage Publications, Inc.
is to learn and investigate ways of negotiating contending goods, which leads to the
ongoing rise of crisis communication studies in this historical moment (pg. 212).
Arnett, R., Bell L., & Fritz, J. (2009) Communication ethics literacy: Dialogue and Difference.
The Good
O The good is the valued center of a given
communication ethic what is most important and held in highest regard finds protection and promotion in our communication practices (pg. 3)
O
Bell L., & Fritz, J. (2009) Communication ethics literacy: Dialogue and Difference. Los Angeles: Sage Publications, Inc.
Narrative Theory
O Narrative theory gives us
Bell L., & Fritz, J. (2009) Communication ethics literacy: Dialogue and Difference. Los Angeles: Sage Publications, Inc
Narrative Theory
Fisher build his theory on the following:
O People are essentially storytellers O We make decisions on the basis of good reasons
Source: http://stevefournier01.tripod.com/hist/hist-4.html
Coach Carter
Lets Talk
O Penn State University O Syracuse University
O 43 Bowl Games
O 24 Wins/Paterno more bowl appearances
called for in narrative discourse: Work at telling a story that can be backed up by practices (216). O Confidence must rest in the public disclosure between the story and daily communicative practices. O Communication ethics theory becomes a form of spectacles that provide a particular view of the world; the key is not just in the theory, but also in the telling about the particular way of looking a public display of the spectacles that govern our insights (217).
Narratives
O What is the narrative for both the Penn State
both stories?
Penn State
O Sandusky Interview with Bob Costas
Penn State
O .. Communication ethics becomes the
person, of Colin Powell's stature, to review the entire program, issue a public report, oversee all necessary changes and hire the next coach.
O Suspend Paterno's $500,000-a-year pension.
have been affected by the actions of the accused individual, and the inaction of the entire Penn State management structure.
O
Cooperate fully with the investigation of the alleged child abuse and identify all individuals involved in the obfuscation, with swift dismissal of any and all those who played a role in covering up the abuse reputation-building and instilling ethics into the culture of the institution.
is going to be forgotten and forgiven. That sounds awful to bring this all down to whether their football team wins or loses, but that's the recent experience of colleges that have had big scandals.
O
Larry Smith, president of the Institute for Crisis Management, Louisville, Ky.