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Value Chain
Organizational Structure
Organizational subunits and their relationship with the overall organization Categories of organizational structure: Team Traditional Multidimensional Project Virtual
Centered on major products and services Temporary project teams, When the project is complete, the members go for a new project.
Virtual Organizational Structure Employs business units in geographically dispersed areas People may never meet face to face Can be permanent or temporary
Organizational Culture
Shared understandings, values, and assumptions in an organization Influences information systems
Organizational Change
Kurt Lewin & Edgar schein Proposed a Change Model
Reengineering
Reengineering
Continuous Improvement
Constantly seeking ways to improve business processes to add value to products & services Benefits: Increased customer loyalty Reduction in customer dissatisfaction Reduced opportunity for competitive inroads
Summary
Value-added processes increase the relative worth of combined inputs on their way to becoming final outputs Business process reengineering involves the radical redesign of business processes, organizational structures, and information systems Information systems personnel typically work in an information systems department that employs a chief information officer, systems analysts, and computer programmers
Department of Commerce, University of Karachi