Case Study

INTERNET CAF

Introduction
What is a Internet Caf?
A retail establishment that rents computers by the hour. Also called a "cyber cafe," the first Internet cafes started in Europe in the mid-1990s and offered coffee and dessert like a regular coffee shop. Today's venues may provide computers only or also sell a variety of accessories and gadgets as well as coffee and food.

Since we are in the field of Computer Engineering

we got our interest in doing a case study in a small establishment called internet caf.

Upon doing a study we would like to propose our

purposes, namely: The application of computer engineering skills in solving
the problems.

Provide some facts information in doing a statistically

approach in the whole organization.

Improve the computer system (hardware, software and

network) and organize it for the new environment.

Simplify all the things that can give burden to the customer
and in the establishment.

Wipeout Internet Caf an establishment that we

chose to do the case study.

Wipeout internet caf was established February 2008

in Brgy. Sta. Elena, Marikina City. It is owned by Mr. Jan Sidney Magalona and Demetrio Uy as his coowner. They started their business with 15 computer units and currently they have 55 computer units in total with 7 employees as computer attendants.

The internet caf business offers services such as

gaming, internet, printing, and scanning. It runs at 24hrs a day, with the employees shifting within day and night.

Some approaches look at internal factors, others look

at external ones. Which factor we would like to study? the use of McKinsey 7S framework is the one that we prefer.

Methodology
We use a statistics approach like surveying and data
collection and analysis. Also, interviewed the management of internet caf about the happenings and the underlying problems.

Surveys and data collections are the main point in

finding out the strengths and weaknesses of the management and organization

Upon doing a survey, we consider the most frequent

consumer side and the management side. Here is the statistically result:
10 9 8 7 6 5 4 3 2 1 0 1. Good Local 2. Good Cost Connection(s). Rate(s). 3. Good Service(s). 4. Good Internet Connection(s). Strongly Agree 5. Good Computer Hardware. Agree Fair 6. Good 7. Good 8. Good Area/Place of Distance at your Attitude people the Shop. Home. around. Disagree Strongly Disagree 9. Good cleanliness. 10. Overall satisfaction.

The data that we gathered is just an approximate but

considering the fact that it can be use to act as an whole.
Gender
1, 10% 2, 20% 4, 40% 1, 10% 1, 10% 9, 90% Male Female 16

Age

2, 20%
18 19 20 23

Strengths

Surveys are particularly useful in describing the

characteristics of a large population.

Surveys- especially self-administered ones make

large samples feasible.

In one sense, surveys are flexible. Standardized questionnaires have an important

strength in regard to measurement generally. Weaknesses

Surveys often appear superficial in their coverage of

complex topics.

 Similarly, survey research can seldom deal with the

context of social life.

In many ways, surveys are inflexible. Finally, surveys are subject to artificiality. The
problem of artificiality has two aspects:

The topic of the study may not be amenable to

measurement through questionnaires.

Second, the act of studying that topic- an attitude, for

example, may affect it.

Survey research is generally weak on validity but

strong on reliability.

Introduction

Connection to Our subject

Objectives
Weakness/problem Comparative

Etc.