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Student Financial Assistance

Session 57

Direct Loans: Electronic


Promissory Notes in Direct
Loans

Session 57- 2
Timeline

■ January to April: Gathered requirements


■ May: Conducted focus group with students
in South Dakota
■ June: Tested electronic MPN with SFA
Interns
■ July 2: Students begin signing Master
Promissory Notes electronically

Session 57- 3
Electronic MPN Statistics
■ Winner of the 2001 Government Technology Leadership
Award from Government Executive Magazine
■ Number of schools participating:
– 198
■ Number of electronic MPNs processed (as of
October 24):
– July: 5,893
– August: 15,101
– September: 8,815
– October: 4,476
■ Number of requested copies mailed:
– 9,068
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0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
06/30/01

07/07/01

07/14/01

07/21/01

07/28/01

08/04/01

08/11/01

08/18/01

08/25/01

09/01/01

09/08/01

09/15/01

09/22/01

09/29/01
E-MPN's
Paper MPN's
Paper vs E-MPNs

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Issues
■ Setting up Adobe Acrobat to read MPN in Step 8:
– Open the Acrobat Reader application from your desktop
– Choose File from the top menu bar
– Choose Preferences from the drop down menu
– Select General. The General Preferences window will
appear
– Uncheck the box labeled Web Browser Integration
– Select OK
– Exit the application
■ Instructions can also be found at:
– http://dlenote.ed.gov/whatyouneed.shtml

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Completing an Electronic MPN

A Student’s View
http://dlenote.ed.gov

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WA

01/10/1972

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Sally

Waddell

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Sally S Waddell

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Transaction History
Information collected for Transaction History

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2BD

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PLUS

■ There is no Master Promissory Note for


PLUS in 2002-03
■ The previous note will be used for 2002-03
■ PLUS processing will continue as is

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Retrieving an Electronic MPN

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WA

01/10/1972

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Student Options

■ Can request a copy be mailed before


completing Step 10
– Mailed to address on p-note
■ After Step 10, can request copy from the
Retrieve MPN
– Mailed to address provided by student

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School Options

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How Schools Sign Up
■ School determines if this process is used at all
– SFAO completes the school options screen on LO
Online web site
– Can add additional e-mail text to standard message to
go to students who provide e-mail addresses
– Messages are limited to 256 characters
■ If E-Signature is used:
– Allow all borrowers to complete an E-Note
– Allow only borrowers with a valid LO record to
complete an E-Note

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How to sign up

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Message box must be completed by a CSR at the Loan
Origination Center. Text is limited to 256 characters.

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Limitations

■ Levels 3, 4, and 5 will be required to have


a LOR on file
– Student will also receive paper note
– Cover letter explains option of completing
note electronically

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Questions?

■ If you have questions, please send them to:


loan_origination@mail.eds.com
■ Use a subject line of “Electronic MPN”
■ Please include your name, organization,
and a phone number

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Loan Origination Contacts

■ E-Mail Address:
loan_origination@mail.eds.com
■ School Relations at the LOC:
1-800-848-0978
■ School Relations Fax:
1-800-557-7396
■ School Relations at the Servicing Center:
1-888-877-7658

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