Foundations of Group Behaviour

Group ?
Two or more individuals who interact and work with each other to achieve a common purpose. Toyota, Motorola, General Motors and General Electric were the first to use groups.

Classification of Group

Formal
Command Groups

Informal
Interest Groups

Task Groups

Friendship Groups

Stages of Group Development

Performing Achieving the Purpose

Adjourning Completion, ending or evolution

Norming Agreeing Purpose And Conduct

The Five Stage Model

Forming Initial Meeting together

Storming Resolving Differences

Why People Join Groups?

Security

Status
Self-esteem Affiliation Power Goal Achievement

Group Behavior Model

Group Member Resources Group Task

External Conditions

Group Processes

Performance and Satisfaction

Group Structure

Chapter 8

External Conditions Imposed on the Group

Imposed Conditions:
Organizations overall strategy Authority structures

Formal regulations
Resource constraints Selection process Performance and evaluation system

Organizations culture
Physical work setting

Group Member Resources

Knowledge, Skills, and Abilities
Interpersonal skills
Conflict management and resolution Collaborative problem solving Communication

Personality Characteristics
Sociability Initiative Openness Flexibility

Group Roles

Group Norms

Group Tasks
Decision-making
Large groups facilitate the pooling of information about complex tasks. Smaller groups are better suited to coordinating and facilitating the implementation of complex tasks.

Group Decision Making

Group Shift

Group Think

Group Decision Making

Strengths More complete information Increased diversity of views Higher quality of decisions Increased acceptance of solutions Weaknesses More time consuming Increased pressure to conform Domination by one or a few members Ambiguous responsibility

Size of the Group

Small groups
Large groups Social loafing

Individual effort

Group Decision-Making Techniques

Interacting Group
Typical groups in which members interact with each other face to face.

Brainstorming
An idea generation process that specifically any and all alternatives, while withholding any criticism of those alternatives.

Nominal Group Technique

Group decision making method in which individual members meet face to face to pool their judgments.

Electronic Meeting
Members interact in computers and aggregation of votes.