27 min listen
John Saito, UX Writer at Dropbox
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
John Saito, UX Writer at Dropbox
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
26 minutes
Released:
May 11, 2017
Format:
Podcast episode
Description
It’s often said that good product design is simple, and supporting all of the pixels and interactions we create are the simplest element of all, words. John Saito, UX writer at Dropbox and previously the very first UX writer at YouTube, explains how to find and document your product's voice and effectively use words to guide users to success.
Released:
May 11, 2017
Format:
Podcast episode
Titles in the series (100)
Ann Handley, Chief Content Marketing Officer at MarketingProfs by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom