Social media platforms once promised to connect the world. Today’s digital communities, though, often feel like forces for disunity. Anger and discord in 2018 seemed only amplified by the social media institutions that now dictate our conversations. Executive editor Matt Thompson sits down with staff writer Alexis Madrigal to find out how we got to this point and whether we can do anything to solve it.Learn more about your ad choices. Visit megaphone.fm/adchoices